Merchant Integration-Enterprise Mid Market
Merchant Integration-Enterprise Mid Market
Posted on :
23-07-2025
Employer Active
1 Vacancy
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Job Description
About Us:
Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Job Description
The individual will be responsible for assisting Paytms Merchant with the integration of
Paytm Payment products.
The individual will be working along with Paytm Product Tech and Business Team to
understand different product suites and their implementation.
The individual will take ownership of diagnosing troubleshooting and resolving issues
reported by the merchants.
The individual will take part in meetings/con-call with various internal and external
stakeholders involved in the Paytm payment product integration process.
The individual will support the reactive queries and requests being raised by Merchants
within an agreed turnaround time and quality standards.
The individual will be responsible for a few operational tasks to manage their daily work
via different workflow tools.
The individual must have a good understanding of IT terminology and concepts with up-
to-date technical knowledge and an in-depth understanding of any coding language.
The individual will be accountable to ensure successful implementation of platform
integration between Paytm and Merchants
The individual must have good communications skills and excellent problem-solving skills.
Individual with 1-3 yrs of experience.
Preferred Candidates
Individuals with knowledge of any language (Ex:-PHPJAVA Python etc) and
platform(Windows Android Hybrid Apps).
Hands-on experience in debugging the issues for the above-mentioned languages and
platforms.
- Individuals with experience in platform integrations/Implementation/Solutions team for
products and services will be preferred but not mandatory.
Responsibilities
Troubleshoot production issues to find the root cause and find solutions which may be
related to product configurations server issues or coding defects
Acknowledge and respond to tickets submitted via CRM following the defined SLAs
Act as a liaison between the client and engineering teams to find quick and meaningful
resolution to technical issues.
Perform regular monitoring of production systems (Payments and Payouts)
Track open issues and update clients as needed.
Offline Payments Gateway and Integrations knowledge is a plus (API and SDKs)
Excellent team player with strong interpersonal skills and be able to interact with multiple
internal teams / Key account managers/ Customers.
Requirements
Bachelor's degree
Has working knowledge from any of the following programming languages
Java/PHP/.Net/ etc.
Postman and Browser network debugging skills
Has understanding of relational databases.
Ability to understand and write simple to medium complex SQL queries
Has excellent communication skills and the desire to talk to clients
Willingness to work with shifts.
A self-starter with the ability to manage and prioritize work.
1 years of experience
Desired Experience
Logs analysis using Kibana Elastic or Putty is a big plus.
Payments gateway experience with Integration or Support
Why join us
A collaborative output driven program that brings cohesiveness across businesses through technology
Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedback from your peer teams on your support of their goals
Respect that is earned not demanded from your peers and manager
Compensation: If you are the right fit we believe in creating wealth for you
With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Employment Type
Full Time
Key Skills
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