Service Sales Executive

Job Purpose:

This is a tremendous opportunity to impact the ongoing success OnX has experienced and extend our well-established services team which has seen significant regional and North American growth over the past several years.

Role and Responsibilities Include But Not Limited To:

Reporting to the VP of Services Sales the Services Sales Executive will be the prime on all services activities. The Services Sales Executive is responsible for all face-to-face proactive sales efforts for all network services IT professional services IT managed services. This position interacts with and provides resources to all levels of sales and sales management. This position is responsible for identifying qualifying and closing key opportunities. Customer satisfaction as well as financial measures (revenue and/or gross profit) will directly relate to the performance of the position. The successful Service Sales Executive will develop and utilize sales plans and strategies to economically reach sales goals.

Essential Functions:

• Build strategies to drive Services revenues and/or gross profits within the assigned module/vertical customer segment maintaining a high activity level in accounts to achieve plan results.

• Primary services salesperson leading effort/strategy and coordination of appropriate practice/technical resources (ie. Practice Leads Technical Sales Engineers etc.). Focus on the identification of new opportunities protect existing revenue base manage internal/external communication escalate appropriate roadblocks/issues to management and maintain overall customer satisfaction.

• Maintain appropriate sales funnel and provide accurate forecasts to sales management

• Attend and participate in account team reviews and strategy sessions geared at protecting existing business and driving new revenue opportunities.

Lead Development

• Identify and qualify new leads through named channels in collaboration with the extended Account Executive team networking events cold calling marketing and other sources.

• Continually develop and further qualify leads and manage them through the OnX services sales cycle from prospect to qualified leads to proposal to contract including coordination of appropriate OnX Services Leads.

Proposal Generation and Delivery

• Drive proposal development process from solution strategy discussions through solution design pricing proposal document preparation.

• Gather and document customer defined requirements from which proposed solutions are developed.

Contract Preparation Delivery and Close Deal

• Drive contract preparation process from strategy discussions through contract preparation and negotiations.

• Be familiar with a proposed contracts terms and conditions to answer most questions regarding contract interpretation.

• Ensure orderly hand-off and transition to assigned Technical Account Executive for Services contracts.

Certifications Accreditations Licenses

• Miller Heiman Strategic Selling Certification would be a plus.

Experience

• 7-10 Years

Special Knowledge Skills and Abilities

• Considerable experience leading client engagement from prospect to close at an enterprise account level.

• Proven track record in identifying new leads qualifying prospects and closing sales to new customers consistently meeting or exceeding assigned quota.

• Demonstrated sales experience and a proven track record within the IT consulting or IT services industry. This may include:

• Public cloud services Azure AWS and / or GCP

• Digital application services

• IT Outsourcing

• Application development / management

• Infrastructure management

• Back-up / Disaster recovery solutions

• Enterprise Software Sales

• Experienced in solutions and consultative selling.

• Strong understanding and working knowledge of the IT applications infrastructure and networking technologies.

• Digitally proficient with an understanding and experience in selling DevOps transformational applications services mobility and public cloud.

• Experience with the Microsoft stack (O365 Azure and SharePoint) is an asset.

• Miller Heiman Strategic Selling is an asset

• Proven ability to effectively sell to executive management and other key decision makers with a company.

• Strong sense of urgency proactive and responsive behavior follow-through and customer empathy.

• Experience in disciplined phased sales process and attendant tools including CRM.

• Effective communication skills written and oral

**This position is commission eligible.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Required Experience:

IC