DescriptionWe are searching for a Manager of Admissions. Someone who will manage all aspects of the scheduling registration pre-admission and admission operations in a manner that provides the highest possible customer service the most accurate data for clinical/strategic planning an efficient billing and collections process and compliance with State and Federal laws governing patient access. This includes responsibility for pre-registration registration inpatient room placement financial counseling medical auditing and the combined scheduling and registration processes in place for West Campus sub-specialty outpatient services diagnostic & therapeutic services surgical services and emergency services.
Think youve got what it takes
Qualifications:
- High School diploma required
- Bachelors degree in business healthcare or related field preferred.
- 5 years in progressively responsible patient registration and/or business office experience required. A bachelors degree may substitute for 2 years of experience.
- Supervisory experience preferred.
Responsibilities:
- Manages key scheduling registration and admissions processes by monitoring and reporting performance statistics and explaining variances and adjustments when made
- Coordinates resources (staff equipment and space) and work assignments to meet process performance targets departmental customer services expectations and the overall hospital goal of increased cash collections and reduced uncompensated care in a cost-effective manner
- Works closely with Care Management/Utilization Management Nurses and outside review nurses to ensure that all clinical information is provided to the correct payer in a timely manner to ensure insurance coverage
- Resolves and/or minimizes potential compliance patient access and reimbursement issues/problems by consulting with physicians Hospital departments and insurance companies.
- Provides ongoing training coaching and development of staff to meet performance expectations gather the most accurate financial and demographic information for each patient encounter and provide the highest possible customer service
- Liaises with TCH Treasury on matters relating to the cashiering function including
- Completes timely performance appraisals for direct reports
Required Experience:
Manager