Customer Support Agent â German / English speaking
Customer Support Agent â German / English speaking
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Lets face it job hunting kind of sucks. But what if it sucked just a little less
Thats exactly what were trying to do at Teamtailor. Weve built an applicant tracking system (ATS) with the candidate experience in mind making the process smoother faster and a whole lot more human. We give companies the tools and tech to focus on people not paperwork.
Today Teamtailor is used by over 10000 companies and 200000 users in more than 90 countries.
Joining us means becoming part of a growing international tech company where your work actually makes a difference. We move fast we take ownership and we dont forget to have fun while doing it.
Were big on diversity theres no cookie-cutter ideal candidate here. We care more about your energy and ambition than ticking every box. If youre excited about what we do and want to be part of the journey wed love to hear from you.
Were now growing our Customer Support team and are looking for a German-speaking Customer Support Agent based out of our Stockholm HQ.
About the Role:
Youll be one of the friendly faces (and voices) of Teamtailor making sure our users have a smooth helpful experience every time they reach out. With fast response times and a 97% customer satisfaction rate were proud of the support we provide and wed love for you to be a part of it.
This is a great opportunity to build a strong foundation in the tech industry especially for someone whos curious motivated and eager to grow. We believe in promoting from within and driven team members often go on to develop their careers in other roles across the company.
What Youll Be Doing:
Chat with users via Intercom and email to answer questions and guide them
Troubleshoot issues and collaborate with our tech team to resolve them
Collect and share feedback to help improve our product
Report bugs and keep users updated
Help build a great knowledge base (FAQs articles etc.)
Offer support thats both efficient and human
What Were Looking For:
You speak German and English fluently both written and spoken
Youre curious solution-oriented and love learning new tools
Youre a great communicator who enjoys helping others
Maybe youve worked in support or customer service before or maybe youre just excited to start
Youre comfortable with tech and not afraid to ask questions or dig in to figure things out
What Youll Get:
25 days of paid vacation
A healthy work-life balance
Excellent opportunities to grow and build your career within the company
Supportive teammates and regular social fun
Your own starter kit: MacBook iPhone & Teamtailor swag!
Lets build something great together. Were excited to hear from you!
This is a full-time position based out of our Stockholm HQ Monday to Friday (40 hours per week). Were ready to welcome the right candidate as soon as possible.
Employment Type
Full Time
