BPO Team Lead - Retail
BPO Team Lead - Retail
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Salary Not Disclosed
1 Vacancy
Job Description
Position Title: Team Lead - Retail (Cebu) Onsite
Account Type: Retail
Start Date: August 15
Support Type: Voice
Work Setup: Fully Onsite in Cebu
Shift & Rest Days: 24/7 schedule
Educational Qualification: Undergraduate or college graduate
Work Experience:
- Minimum of 2 years of experience as a Team Lead in any line of business preferably in the retail sector
Key Responsibilities:
- Team Management: Supervise team members track performance and ensure tasks are completed efficiently and effectively.
- Communication: Maintain clear and open communication within the team and with other stakeholders including updates on progress expectations and policy changes.
- Task Delegation & Coordination: Assign tasks according to individual strengths and workloads coordinate activities and set deadlines.
- Coaching & Development: Offer guidance feedback and training to help team members enhance their skills and reach their full potential.
- Conflict Resolution: Address and resolve conflicts within the team to foster a positive and productive work environment.
Employment Type
Full Time
