Customer Service Rep
Customer Service Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
MAIN DUTIES:
- Communicate information to operations and sales personnelonshipmentswhich require special handling.
- Advise customerssales personnel andstation management of the status of all shipments.
- Respond promptly and professionally tocustomer requestsfor status of shipments routings Paid-On-Deliverycharges or other inquiries.
- Coordinate with sales and customers to develop customer specific stand operating procedures.
- Follow-up on sales leads provided from daily shipment logs and quotes.
- Assist in customer service and the preparation of quotes.
- Perform other duties as assigned.
WHAT ARE WE LOOKING FOR
Education and Experience:
- High School Diploma or GED
- 1 year experience.
SKILLS:
- Must be able to read write and speak English and Spanish fluently
- Proficiency in Microsoft Office internet web-based and job specific software applications.
- Ability to identify and resolve problems in a timely manner
Employment Type
Temp
