HR Employment Representative I or II
HR Employment Representative I or II
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Job Description
Overview
Come join our HR Team as a Human Resources Employment Representative (HR Representative I or II) for Utah State University!
Our Human Resources Employment Representatives answer questions alleviate concerns and solve problems via phone email and/or in-person for employees job applicants staff and administrators in areas of employment Applicant Tracking System (ATS) and job advertising. In addition to employment our representatives staff the HR Solution Center which provides customer service on a full range of HR topics including benefits HRIS I-9s and employment verifications.
Our staff are dedicated to a positive customer experience and are empowered to engage employees so they can contribute their strongest personal talents to achieving the mission of the University. We support and encourage rather than judge criticize and critique. We believe in maintaining an open-minded approach to problem-solving conflict management and decision-making. Our staff members are team players who excel at building trusting relationships with customers and co-workers. We strive for a reputation of integrity. If you desire to work in such an environment and meet the qualifications we welcome your application!
This position may be eligible for hybrid telework after the completion of a 6 month introductory period.
For full consideration please submit your application by 5pm on July 25 2025.
Responsibilities
Job Advertising (50% of time)
- Request advertising for job postings through our advertising partner and coordinate approvals with the USU departments
- Complete invoicing and reconciliation for job advertising
- Run reports and analyze data on various methods of job advertising
ATS Administration and Reporting (20% of time)
- Research job related information and edit job advertisements in a consistent format.
- Approve job advertisements to be posted on .
- Assist faculty and staff users in navigating the ATS website.
- Assist applicants with troubleshooting the ATS website.
Solution Center Representative (20% of time)
- Respond to telephone calls emails and walk-in customers to provide assistance with the Banner human resources information system (Banner HRIS) employment eligibility and status benefits etc. as a member of the HR Solution Center.
Additional Duties (10% of time)
- Maintain Veterans Preference program
- Administer the USU Employee Discount webpage
- Assist with collecting letters of recommendation for assigned faculty searches
- Additional duties as assigned
Qualifications
Minimum Qualifications:
- For HR Representative I:
- One year of experience in a professional office setting or human resources office is required.
- For HR Representative II:
- Two years of related Human Resources experience; or an associate degree/business administration certificate
- Proficient in Microsoft Office Suite
- Proficient in Adobe Acrobat
Preferred Qualifications:
- Experience with Banner and/or iCIMS
- Technical writing skills
- Experience with Human Resource functions
Knowledge Skills and Abilities:
- Human Resources Representatives must have the ability to act professionally when encountering customers who at times may be frustrated or upset.
- Ability to respond to requests and questions regarding personnel and payroll matters within identified parameters.
- Ability to communicate effectively both orally and in writing.
- Ability to maintain the confidentiality of records and information.
- Ability to prepare routine administrative paperwork.
- Skilled in the use of personal computers and related software applications.
- Ability to analyze problems and develop creative solutions to complex human resource issues.
- Ability to work with great attention to detail.
- Ability to work on projects independently and as a part of a team.
- Ability to handle frequent interruptions while working on various projects.
- Routinely process highly confidential and sensitive personnel records in a professional and confidential manner.
Required Documents
Along with the online application please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
Please be prepared to answer the following questions:
What is your ideal office cultureWhat strengths would you bring to this positionDescribe your experience using Microsoft Office describe your experience with technical writing or editing documents.
**Document size may not exceed 10 MB.**
Advertised Salary
ADA
Employees work indoors and are protected from weather and/or contaminants but not necessarily occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights
Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.
USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.
Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.
The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.
*updated 07/2025
Notice of Non-discrimination
In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Matthew Pinner
Executive Director
Civil Rights & Title IX Office
Old Main Rm. 401D
1400 Old Main Hill Logan UT 84322
Cody Carmichael
Title IX Coordinator
Old Main Rm. 402D
1400 Old Main Hill Logan UT 84322
For further information regarding non-discrimination please visit or contact:
U.S. Department of Education
Denver Regional Office
U.S. Department of Education
Office of Assistant Secretary for Civil Rights
*updated 06/2025
Required Experience:
Unclear Seniority
Employment Type
Full-Time
