DOAS Helpdesk System Analyst
DOAS Helpdesk System Analyst
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1 Vacancy
Job Description
Position: Help Desk System Analyst
Location: Atlanta GA 30334
Client: State of Georgia
Duration: 12 Months
Job Description:
We are looking for an experienced Help Desk System Analyst to provide exceptional technical support to end-users. The ideal candidate will troubleshoot a variety of issues related to Windows 11 Active Directory and Microsoft O365 while ensuring excellent customer service. This role involves both in-office and remote support addressing technical concerns and collaborating with IT teams.
Key Responsibilities:
- Troubleshoot and resolve issues with Windows 11 Active Directory and Microsoft O365.
- Provide support for network connectivity VPN access and IP phone systems.
- Utilize ticket tracking systems to document user issues effectively.
- Assist with security tools like OKTA and Crowdstrike and maintain knowledge of AWS and SharePoint.
- Deliver outstanding customer service through various communication channels.
To Apply: Please send your resume to with the subject Resume Submission.
Employment Type
Full-time
