Clinical Practitioner – Remote

National Perinatal Mental Health Helpline Work from home anywhere in Australia

Multiple positions available full-time and part-time hours available

Minimum FTE requirement 22.8 hours a week (0.6 FTE)

This role is remunerated in accordance with a Level 5 of the SCHADS Award

Support new and expecting parents. Make a difference every day.

PANDA is Australias only national perinatal mental health helpline. We walk alongside parents and families through pregnancy and the first year of parenthood a time of profound change joy and challenge. Our free phone and online services provide mental health support informed by clinical expertise evidence and the powerful voices of people with lived experience.

About the role

Were looking for a compassionate Clinical Practitioner to join our multidisciplinary team. Youll provide phone-based clinical and counselling support to parents and families helping them feel heard understood and supported.

In this role youll:

• Deliver phone-based counselling risk assessments and care coordination.
• Provide intake triage psychoeducation and connect families with resources.
• Maintain accurate client records and contribute to data collection.
• Collaborate with peers clinicians and volunteers to continuously improve our services.
• Participate in training resource development and professional growth activities.

What were looking for

Essential:

• A tertiary qualification in mental health or counselling plus eligibility for membership of a relevant professional body.
• At least 2 years experience in mental health or counselling.
• Strong skills in person-centred care clinical decision-making teamwork and communication.
• Comfort with admin tasks and using data systems (and MS Office).
• A genuine commitment to supporting diverse parents and families through their mental health journey.

Desirable:

• Experience in phone-based or virtual mental health services.
• Knowledge of perinatal mental health intake or triage.
• Interest in education or creating mental health resources.

Remote Role Essentials

• This is a remote role work from home anywhere in Australia.
• Youll need a safe private home office with reliable internet a desk and an adjustable chair. Well supply you with a secure PANDA laptop.
• Youll also need current Working With Children Check and criminal record checks.

Why join PANDA

• Generous NFP salary packaging 17.5% annual leave loading.
• Flexible working arrangements that support your life.
• An inclusive friendly team passionate about perinatal mental health.
• Ongoing professional development and access to EAP.
• Be part of a rich learning environment alongside clinical experts and lived experience advocates.

Inclusion matters

Were committed to building a team that reflects the communities we serve. We strongly encourage applications from Aboriginal and Torres Strait Islander people people from culturally and linguistically diverse backgrounds dads young parents people living in rural or regional areas people with disability and LGBTIQA folks.

If youd like to have a chat about the role before applying or need support with your application reach out at

Ready to apply

Well be reviewing applications as they come in and may close this ad early if we find our new team member. So if this sounds like your next meaningful step wed love to hear from you!