Workflow Controller

The salary range for this position is $102942.00-$113778.00 per year. The base salary offered may vary depending on location job-related knowledge skills and experience.

Workflow Controller

The Workflow Controller plays a vital role in staffing planning and achieving site(s) specific goals across Wayfair. They partner with others to ensure timely and cost efficient processing of the orders.

What Youll Do

• You will create weekly and daily operating plans for site(s) and resolve variances between plan actuals and goals. Responsible for site plans at this cadence to align with Site leadership and network priorities.
• You will monitor plans and work in process backlogs to consider impacts of future planning and staffing
• You will provide input to strategic shift planning at the site to ensure the building is staffed according to short-mid-long term volume projections
• Coordinate with local site operations and central planning teams to analyze historical data and forecast demand for that site
• Manage and interpret the analyses of daily weekly and monthly reporting of site performance via Key Performance Indicators (Service Level Commitments)
• You will be able to engage at shift level in real time to make proactive changes to support execution of the daily operations plan
• Youll be responsible for facilitating problem solving efforts when goals are not met based on current inputs to daily plan - i.e. Attrition Absenteeism Productivity
• You will support site operations team by optimizing staffing requirements for the site specific daily plan
• You will build a strong relationship with the site operations team to ensure proper execution of the daily level capacity / throughput plan through education in visibility to data and constant communication
• Communicate with cross-functional leadership
• Work in close collaboration with Network Planning Field Industrial Engineering Process Definition and Standards Excellence to enable performance management improvements
• Beyond optimizing plans and backlogs you will also directly empower and lead a small dedicated team of warehouse associates fostering a high-performance environment and ensuring seamless execution of daily operations.
• Provide leadership coverage confidently supporting other teams ensuring continuous operational excellence across the floor.

What Youll Need

• 2 years relevant experience in supply chain
• Excellent communication skills - Able to guide and influence peers and leaders across levels and organization. Disseminate information effectively.
• Technical aptitude in multiple systems; understanding of Google Suite Data Visualization platforms basic SQL/GBQ.
• Preferred Bachelors Degree in a quantitative field (engineering economics math and statistics) business or equivalent
• Basic and working knowledge of Six Sigma tools and Lean techniques; process focused organized and able to assess change management requirements
• Strong understanding in the use of technical/statistical tools to drive process improvements

About Us

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.

Equal Opportunity Employer

At Wayfair we dont just accept differences - we celebrate it and support it. Wayfair is proud to be an equal opportunity workplace. Wayfair does not discriminate on the basis of race religion color sex gender identity sexual orientation age non-disqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need.

Wayfair complies with federal and provincial disability laws and makes reasonable accommodations for applicants and employees with disabilities. Reasonable accommodations are available on request if needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment.

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