drjobs Warehouse Associate

Warehouse Associate

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Quebec - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Work setup: onsite
Schedule: 10am-6pm

General Summary:
The Warehouse Associate supports daily warehouse operations including the receipt storage sorting and dispatch of home appliances and other large-format goods. This role helps maintain a safe and organized environment while following all safety protocols and standard operating procedures (SOPs). Working closely with warehouse and delivery teams the Associate helps ensure inventory accuracy assists with load-in/load-out processes and supports seamless six-day delivery operations. They will independently manage operations at least one day per week and may interact directly with customers or act as a backup to the Dispatcher/Customer Care team.

Primary Duties and Responsibilities:
  • Receive sort store and dispatch inbound and outbound shipments ensuring timely and accurate fulfillment.
  • Perform cycle counts and use WMS to track reconcile and log returned or undeliverable items within 48 hours supporting 99% inventory accuracy.
  • Maintain a clean organized and compliant warehouse environment by following all safety protocols and equipment handling standards.
  • Prepare and load appliances for delivery ensuring proper sequencing (e.g. last stop loaded first) in collaboration with delivery teams and logistics partners.
  • Safely operate material handling equipment such as forklifts pallet jacks and stackers.
  • Secure appliances and bulky goods for transport using appropriate tools (e.g. straps blankets dollies wraps) to prevent damage.
  • Support vehicle readiness by checking truck cleanliness assisting with inspections and reporting maintenance needs.
  • Respond to driver inquiries help resolve on-site issues and share feedback with the Driver Happiness team.
  • Act as a backup to the Dispatcher/Customer Care team as needed providing professional communication with customers.
  • Follow hazardous materials handling and recycling protocols in accordance with Canadian regulations.
  • Report lost stolen or damaged inventory with photo documentation and assist in preparing accurate paperwork (e.g. BOL POD) for freight claims.
  • Uphold company standards for appearance conduct and customer-facing interactions.
  • Perform additional duties and assigned projects as required.
Qualifications & Skills:
  • Minimum 1 year of warehouse or related experience with proven reliability and safety record.
  • Working knowledge of inventory systems logistics processes and warehouse operations.
  • Experience with material handling equipment (e.g. forklifts pallet jacks ratchet straps); forklift certification is an asset.
  • Understanding of appliance handling and hazardous material safety procedures.
  • Ability to follow SOPs and maintain a safe compliant work environment.
  • Bilingual (English and French) with strong verbal and written communication skills.
  • Professional team-oriented and dependable with a strong work ethic.
  • Able to stay calm under pressure problem-solve on the spot and adapt to changing demands.
  • Proficient with MS Word Excel PowerPoint Adobe tools and email platforms.
  • Flexible with work hours including evenings and extended shifts as needed.
  • Strong interpersonal skills and ability to collaborate with co-workers drivers and leadership teams.
Physical Demands:
  • Ability to lift carry and maneuver heavy items such as large appliances.
  • Repetitive physical tasks include standing walking bending and climbing stairs.
  • Use of manual tools and equipment during loading/unloading and staging.
  • Physically capable of working extended hours in a fast-paced environment.
Working Conditions:
  • Work is performed on-site in a warehouse environment with fluctuating temperatures.
  • Schedules may include daytime evening and weekend shifts.
  • The warehouse operates six days a week (Monday to Saturday) with potential for seven-day operations depending on business needs.
  • Extended shifts or rotation coverage may be required during peak periods.


Employment Type

Full Time

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