Workers' Compensation Claims Manager

Department: Safety and Risk Services
Appointment Type and Duration: Regular Ongoing
Salary: $65000 - $75000 per year
Compensation Band: OS-OA06-Fiscal Year 2025-2026
FTE: 1.0

Application Review Begins

August 5 2025; position open until filled

Special Instructions to Applicants

To be considered for this position applicants must submit a complete application. Complete applications must include a cover letter and resume that address how you meet the minimum and preferred qualifications.

We are interested in finding the best candidate for the position. We encourage you to apply even if you dont think you meet every one of our preferred qualifications--use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.

Department Summary

Safety and Risk Services (SRS) mission is to collaborate with all campus constituents (students staff faculty and visitors) and the surrounding community to safeguard life and health and mitigate threats to the universitys core mission of academic excellence research and public service. Safety and Risk Services comprises Emergency Management and Continuity Environmental Health and Safety Campus Mapping Risk & Insurance and the University of Oregon Police Department. SRS fulfills its mission by providing a variety of professional services technical assistance training and regulatory oversight. The total Safety and Risk Services portfolio includes around 125 employees and a current annual operating budget of approximately $15 million.

Safety and Risk Services also supports and the Chief Resilience Officer (CRO) leads the Universitys strategic Enterprise Risk Management and Organizational Resilience Framework to cultivate leadership staff engagement effective partnerships situational awareness innovation and proactive problem solving to create a more resilient and agile university.

Position Summary

The Workers Compensation Claims Manager reports to the Director of Risk Management and Insurance. Duties include but are not limited to managing workers compensation claims including coordination tracking reporting and resolution. When managing complex workers compensation claims the WCM consults with ADA Labor Relations and the Office of General Counsel when required. The Workers Compensation Claims Manager is responsible for the comprehensive electronic files and data management administering the Employer-at-Injury Program communication flow regarding various claims and website maintenance. This position will involve coordinating information and work-flow with the Office of General Counsel outside counsel as well as third party administrators and insurers. It may result in assisting or coordinating information for claims that progress to litigation. Claims will involve UO employees that are members of all unions. This position will also provide support related to workers compensation to the Assistant Director of Risk Management and Insurance during the Universitys annual insurance renewal process.

Minimum Requirements

Five (5) years or more of office administrative experience.
Bachelors degree in any field OR the equivalent combination of education/training and experience from which comparable knowledge and ability can be acquired.
Familiarity with the relevant workers compensation laws and administrative rules.
Familiarity with Return to work programs such as transitional duty assignments wage subsidy programs or employer incentive. (e.g. Oregons EAIP or PWPW equivalents).

Professional Competencies

Proficient in organizational skills and acute attention to detail.
Knowledge of research techniques statistical gathering and analysis; the ability to gather organize evaluate and analyze data; and the ability to prepare reports proposals plans and recommendations.
Skilled in website maintenance office software programs and database functioning.
Proficient in handling confidential and sensitive information.
Proficient in professional communications skills (including both written and verbal communications).
Ability to accurately and effectively describe facts and events.
Ability to understand and apply laws rules regulations policies and procedures.
Experience with working effectively with a broad spectrum of individuals from a variety of diverse backgrounds.

Preferred Qualifications

Experience working in higher education.
Experience working with BANNER.
Experience in workers compensation claims management.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background check.

The University of Oregon is proud to offer a robust benefits package to eligible employees including health insurance retirement plans and paid time off. For more information about benefits visit University of Oregon is an equal opportunity affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process please contact us at or .

UO prohibits discrimination on the basis of race color religion national origin sex sexual orientation gender identity gender expression pregnancy (including pregnancy-related conditions) age physical or mental disability genetic information (including family medical history) ancestry familial status citizenship service in the uniformed services (as defined in federal and state law) veteran status expunged juvenile record and/or the use of leave protected by state or federal law in all programs activities and employment practices as required by Title IX other applicable laws and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information related policies and complaint procedures are listed here.

In compliance with federal law the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at Experience:

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