HR Services Delivery Specialist -Operations
HR Services Delivery Specialist -Operations
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1 Vacancy
Job Description
People Services with a Heart
As part of our HR team were seeking a skilled HR Services Delivery Specialist to manage monitor and support critical HR processes that remain in-house after outsourcing transactional services to a BPO. Youll work across Workforce Data Management Time & Attendance and Payroll handling complex and sensitive cases ensuring compliance supporting audits and leading internal coordination for legal system and policy changes.
HR Service Delivery Governance and Processes
- Governance over the HR Service Delivery and processes in countries of responsibility ensuring consistent timely accurate and compliant operations.
- Regional process owner for defined HR process families (e.g. workforce data management payroll time management HR services)
- Provide insights support and guidance on HR services for locations in countries of responsibility.
- Develop and ensure standardized processes as well as compliance with local labor laws and corporate standards.
- Analyse resolve or escalate HR service-related issues in countries of responsibility to ensure timely resolution.
- Align with HR Service Control & Compliance to mitigate risks related to HR data security GDPR and other regulations
- Drive process digitalization in countries of responsibility
- Provide support materials training on tools and/or process in countries of responsibility
- Communication of changes and/or improvements via multiple platforms and/or mediums
Payroll Support
- Governance over specified countries payroll to ensure compliance with the requirements laws and regulations in force for the country.
- Conduct periodic audits to ensure that company payroll practices are compliant with all government regulations
- Verifies compliance with federal and state payroll requirements; stays current with changes in the laws
- Payroll Taxes
- Social Security Fonacot Infornavit State Taxes etc..
Qualifications :
Education & Experience - Degree in Human Resources Business Administration Payroll Finance or related field. 35 years of experience in HR operations payroll or shared services in a multinational setting. Experience working with HRIS and Payroll systems (e.g. SAP SuccessFactors SAP HCM Workday). Strong attention to detail analytical mindset and comfort handling complex scenarios and escalations. Effective communicator and collaborator across stakeholders vendors and external bodies.
Fluent in English (additional languages are an asset).
Expertise with HR Services Delivery - Knowledge of Workforce Administration Time Management and Payroll processes. Understanding of local labor law social security tax regulations and compliance/audit standards. Experience in management of Payroll Vendors and governance.
Additional Information :
At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico these principles are rooted in our corporate philosophy and culture. Therefore it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.
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Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
