Management Trainee, MIS Reporting!
Management Trainee, MIS Reporting!
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.
Inviting applications for the role of Management Trainee MIS Reporting!
In this role you will be responsible for the real-time and historical reporting requirements of the business. Responsible for delivering daily weekly and monthly reports. Coordination with different teams to collate data and present them in the form of meaningful dashboards and reports for the management
Responsibilities
Maintain reports & spreadsheets for historical data manage email queues
Work closely with Operations for daily weekly & monthly reports
Report all observations to WFM to help change the staffing plans/roster accordingly and send the alerts on SLA misses proactively if any
Provide insights on existing data to internal/external stakeholders
Identify the market/process/queue by team/agent wise volume variations and alerting the respective stake holders proactively
Process orientation including strong organizational and prioritization skills.
Qualifications we seek in you!
Minimum Qualifications
Good Communication skills both written and verbal
Should be very comfortable with handling lots of data & numbers
Should have good working knowledge of using Excel
Ability to manage and coordinate multiple assignments simultaneously in a deadline-driven fast-paced environment required
Good analytical and quantitative skills and the ability to see trends and patterns in data and translate data into decisions is required
Excellent analytical skills with ability to problem solving
Preferred Qualifications/ Skills
Power BI
SQL Database Access Automation
Presentation Skills
Lean/Six Sigma Certified
Data Science
Why join Genpact
- Lead AI-first transformation Build and scale AI solutions that redefine industries
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
- Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
- Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
- Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Required Experience:
Intern
Employment Type
Full-Time
