Sportsbook Manager
Sportsbook Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Caesars Sportsbook now a part of Caesars Entertainment has an opening for a SportsbookManager at the Horseshoe Lake CharlesCasino in Westlake LA. Reporting to the Area Manager you will be responsible for effectively managing the operations of our sports book and fostering a high-performing welcoming environment that is focused on customer service and compliance.
What You Will Do:
- Effectively assist and manage the day-to-day activities and business levels of the sports book: hiring scheduling training and mentoring staff and fostering an environment focused on high performance compliance and excellent customer service
- Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms
- Interact daily with senior leadership of our casino partner to serve as a brand ambassador to both sports book and casino patrons alike
- Manage all aspects of our sports betting equipment
- Demonstrate leadership and ensure operational effectiveness which will yield a successful operation Generate opportunities to maximize handle profitability and promotion of the Brand
- Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members always
- Ensure betting control guidelines are adhered to within the sports book.
- Foster an environment focused on customer service and compliance.
- Develop skills and knowledge of the sports book team
- Plan and execute an effective staffing model keeping in line with an approved budget
- Direct and motivate the relevant stakeholders during planning execution and opening
- Establish and maintain effective and professional working relationships with internal and external contacts
- Promote a positive image for the company within the industry and community
- Additional duties as assigned
What You Will Need:
- Prior work experience in a sports book is highly preferred
- Ability to motivate lead and mentor staff members
- Effective communication skills both written and verbal
- Professional appearance and demeanor
- Self-starter attitude who shows initiative
- Committed to delivering an elevated level of customer service
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able to stand for extended periods of time.
- Must be able to lift pull or push 25 lbs.
Must be able write for extended periods of time. - Must be able to twist bend or reach with no significant boundaries.
- This position may be exposed to a smoke-filled environment
Required Experience:
Manager
Employment Type
Full-Time
