Agency Lead (12 month fixed term contract)
Agency Lead (12 month fixed term contract)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Us:
ntegrity is Australias leading full-service agency for not-for-profits with 90% of our clients dedicated to creating positive social impact. Our mission is to help good grow - by driving results building internal capability and ultimately expanding our clients impact on the 2025 our work was recognised across industries by the Fundraising Institute of Australia Mumbrella Awards and the Australian Marketing Institute for innovation and excellence.. Our clients come to us for leadership trusting us to set the strategic direction that transforms their fundraising outcomes. To learn more about ntegrity and our team click here.
Overview of the Role:
Were seeking an experienced agency leader to guide a high-performing cross-functional team of creatives strategists and digital experts across 15 clients. This role offers the opportunity to gain hands-on experience across the agency develop a deep understanding of our Theory of Growth and embed fundraising excellence into both client delivery and agency-wide strategy.
As an Agency Lead youll be responsible for empowering your team to work seamlessly together leveraging their unique strengths to deliver exceptional results. Youll play a key role in driving agency growth through outstanding service strong client retention and identifying opportunities for strategic expansion. Acting as a critical liaison between your team other Agency Leads and the Executive team youll ensure clear communication and alignment with agency-wide goals.
Were looking for a leader who thrives in a fast-paced environment can navigate complex client needs and understands the unique challenges and opportunities of the not-for-profit sector.
This role is a 12 month fixed term contract (September 2025 - October 2026) reporting to the CEO. It can be based in Victoria NSW QLD or South Australia.
What You Will Be Doing:
Client Leadership & Delivery
Lead strategic discovery and insight development across complex fundraising and digital accounts.
Present fundraising strategies and project recommendations to senior stakeholders boards and cross-functional teams with clarity and confidence.
Serve as the key point of contact for assigned high-value clients building strong relationships grounded in trust transparency and strategic alignment.
Ensure client partnerships are built on clearly defined goals success metrics and actionable priorities that deliver performance.
Own client escalation resolving challenges swiftly and ensuring positive outcomes.
Oversee the delivery of strategic components of projects offering hands-on support mentoring and quality assurance for team members.
Translate data sector trends and client-specific insights into focused strategies and opportunities for growth.
Commercial & Operational Leadership
Manage team performance workload and resource planning to ensure efficient service delivery and profitable project outcomes.
Track forecast and report on resource needs revenue performance and commercial risks using data to drive decision-making.
Ensure projects are delivered on time and within budget by anticipating challenges and proactively solving problems.
Lead prioritisation and planning across client workstreams balancing delivery needs commercial targets and team capacity.
Collaborate with agency leadership to streamline operations align processes and support cross-team initiatives that improve delivery.
People Leadership
Build and lead a high-performing team that values collaboration communication and continuous learning.
Develop team members through regular performance reviews coaching and by identifying skill development opportunities in partnership with Craft Leads.
Identify succession planning needs support recruitment and contribute to team performance calibration.
Champion cross-functional collaboration across the agency ensuring your team contributes to ntegritys values-driven culture.
Act as a mentor and coach for strategists and senior consultants building sector expertise and strategic capability.
What We Need You To Have:
Demonstrated ability to lead agency teams and partner with not-for-profit organisations to deliver strategic measurable outcomes.
Deep knowledge of the not-for-profit sector including fundraising trends products and performance benchmarks.
Proven success navigating complex client relationships within an agency or consulting environment confidently managing competing priorities and project complexity.
Strong commercial acumen including experience in resource planning budgeting and profitability oversight.
Exceptional communication skills with the ability to present complex ideas clearly to C-suite boards and cross-functional teams.
Strong understanding of digital and fundraising tech stacks (e.g. CRM CMS marketing automation analytics platforms).
Confidence working with data including building forecasts dashboards and models for performance segmentation and impact.
Experience coaching teams leading strategy workstreams and uplifting organisational capability.
This Role Wont be a Good Fit If:
You havent led agency teams and partnered with not-for-profit organisations to deliver strategic measurable outcomes at scale.
Your experience is more focused on executing campaign tactics than setting and guiding high-level strategic direction across teams.
Youre uncomfortable leading cross-functional teams or lack experience coaching others to grow their craft and performance.
You dont feel confident guiding teams to use data to inform strategy forecast performance or evaluate impact.
You find it challenging to oversee multiple complex clients or projects while maintaining a high standard of strategic delivery.
You prefer working independently rather than fostering collaboration alignment and a strong team culture.
You havent developed or led teams across a diverse mix of fundraising channels or donor engagement strategies.
You struggle to lead through ambiguity and change or find it difficult to provide clarity and direction in evolving contexts.
Why ntegrity
Youll help good grow.
Were Australias leading for-purpose agency. Our clients include The Salvation Army Beyond Blue Vision Australia World Vision International to name a few! No hustling for shady brands. Just work you can be proud of for brands that do good. We are B Corp certified a designation confirming we meet high standards of social and environmental performance accountability and transparency.
Youll get to eat challenges for breakfast.
Were ambitious and analytical. We revel in hard work and we obsess over impact. When you solve problems for our clients you change lives.
Youll love your teammates.
Were a little biased but our team is pretty special. Were honest encouraging and collaborative. We celebrate our work and each other. (And we have fun together outside of work!)
Youll love your clients.
Our clients are nice! Theyre some of the most amazing people doing the most incredible work. We show each other mutual respect and build partnerships that stand the test of time with most of our client relationships spanning several years.
Youll have a stake in our growthand well have one in yours.
We are growth-focused. The proof is in the numbers: 30% annual growth very strong client retention. But we dont just care about our growth; were invested in yours. Youll co-create company strategy and well put real time and $$ into a personalised development plan so you can grow with us.
Youll be part of a team that cares about the whole you.
We take mental health seriously. (Weve been featured by Worksafe and beyond blue for it.) We work hard and go home late nights and weekends are not the norm. We offer flexible work arrangements. And we take time to invest in each other.
Ready to join the team Apply now.
ntegrity is an equal opportunity employer.
We are committed to building a diverse inclusive and respectful workplace where everyone can thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples people of all ages abilities cultures genders and backgrounds.
We do not tolerate discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants regardless of race colour religion sex sexual orientation gender identity or expression age marital or family status disability neurodiversity pregnancy political opinion national origin or any other attribute protected under Australian law. This policy applies to all aspects of employment including recruitment hiring placement promotion training compensation leave and termination.
Employment Type
Full-Time
