Learning and Development & Talent Management

Job Summary:

This dual role focuses on the full employee lifecycle from attracting and hiring the best candidates with insurance expertise to developing their skills and fostering their career growth within the organization. The Learning & Development and Talent Management manager will be responsible for designing implementing and evaluating learning programs tailored to the insurance industry as well as managing the recruitment and onboarding processes for roles across the organization.

Responsibilities:

Talent Management:

• Develop and execute talent acquisition strategies specifically targeting individuals with experience and qualifications relevant to insurance industry.
  
• Manage the full recruitment cycle including job posting sourcing screening and interviewing.
  
• Utilize various sourcing channels including online platforms specific job boards social media networking events industry conferences and university partnerships with relevant programs.
  
• Build and maintain a strong employer brand within the insurance community to attract top talents in the field.
  
• Collaborate with hiring managers in various company departments to understand their specific needs and develop effective recruitment plans.
  
• Track and analyze recruitment metrics including time-to-fill and cost-per-hire to identify areas for improvement in attracting industry professionals.
  
• Ensure compliance with all relevant employment laws and regulations including those specific to the insurance industry.
  
• Manage relationships with external recruitment agencies and vendors specializing in insurance industry placements.
  
• Oversee the onboarding process for new hires ensuring a smooth transition into the company and providing them with the necessary knowledge about our specific insurance products and services.
  

Learning & Development (L&D):

• Conduct needs assessments to identify learning and development gaps within the organization.
  
• Design & develop effective learning programs tailored to the insurance industry including workshops online courses on-the-job training and certifications related to all company departments.
  
• Develop and maintain training materials including presentations manuals and job aids focusing on insurance products underwriting guidelines claims processing and regulatory compliance. Similarly this needs to be carried out for all other functions of the company.
  
• Evaluate the effectiveness of learning programs and make recommendations for improvement considering the specific needs of professionals.
  
• Stay up to date with the latest trends and best practices in L&D within the insurance industry.
  
• Partner with managers to identify individual development needs and create development plans for employees in various departments.
  
• Facilitate leadership development programs tailored to the insurance industry focusing on leadership skills relevant to managing teams in an insurance company.
  
• Manage the training budget and track training expenses across company functions.
  
• Promote a culture of continuous L&D within the company emphasizing the importance of staying current with insurance industry knowledge and regulations.
  

Requirements

Qualifications:

• Human Resources Management (preferred) or Bachelors degree in Business Administration
  
• CIPD qualification is a plus point.
  
• Proven experience of 5 years in both talent management and L&D preferably within the insurance industry.
  
• Strong understanding of recruitment and selection processes including sourcing interviewing. Understanding assessment techniques will be a plus point.
  
• Experience in designing training programs using various methodologies with a focus on insurance and other department topics.
  
• Excellent communication interpersonal and presentation skills.
  
• Strong organizational and time management skills.
  
• Ability to work independently and as part of a team.