Principal Product Manager, AI
Principal Product Manager, AI
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Job Description
Remote (with flexibility to work from the Austin TX office as desired or needed)
About Us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloud-based software as a service (SaaS) platform enables dealerships to manage their end-to-end business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
Were looking for a Principal Product Manager to lead the development and execution of our AI strategy across our automotive SaaS ecosystem. This role sits within the centralized Data Platform product team and serves as the connective tissue across multiple product lines. You will be responsible for driving the Agentic AI strategy leading cross-functional efforts with data science engineering and product teams to deliver platform-wide AI capabilities. You will serve as the point person for identifying prioritizing and scoping AI-powered features that scale across our dealer and OEM-facing products with a sharp eye on scalability efficiency and innovation.
This is a strategic high-impact role for someone who thrives in systems thinking is passionate about practical AI applications and can balance vision with action.
Responsibilities
Lead the centralized Agentic AI strategy and maintain a scalable roadmap that aligns with business and product objectives.
Serve as the platform AI lead partnering with other product managers to identify and collect cross-product AI feature requests and use cases.
Prioritize and scope AI features in collaboration with data science and engineering ensuring feasibility value and scalability.
Drive a modular platform approach to AI agents enabling product teams to build and manage their own agents within a common framework.
Define and manage cross-product capabilities such as prompt management orchestration observability and agent evaluation.
Represent AI initiatives in product planning sessions and executive reviews ensuring alignment across teams.
Translate complex AI concepts into clear product requirements and customer value stories for internal and external stakeholders.
Establish success metrics and measurement frameworks to monitor the performance and impact of AI-powered experiences.
Keep a pulse on emerging AI technologies and trends and assess their applicability to our business and platform.
Champion ethical and responsible AI practices particularly around data use transparency and user experience.
Qualifications
10 years of product management experience with at least 6 years focused on AI/ML data platforms or developer tools.
Strong understanding of AI/ML concepts particularly around agentic AI LLM orchestration Retrieval-Augmented Generations (RAG) and prompt engineering.
Deep expertise in GenAI NLP time-series forecasting or recommender systems
Demonstrated experience in OpenAI APIs Snowflake Databricks
Demonstrated success leading platform or infrastructure-level product initiatives in a SaaS environment.
Experience working with data science and engineering teams on experimental and production-ready models.
Deep product sense and ability to balance long-term platform scalability with short-term delivery needs.
Exceptional collaboration and communication skills across technical and non-technical audiences.
Comfortable navigating matrixed organizations and influencing without authority.
Experience with MLOps feature stores or AI observability tools is a plus.
Automotive enterprise SaaS or vertical SaaS experience preferred.
Experience with model deployment tools (i.e. FastAPI Docker) and Cloud ML platforms (AWS/GCP/Azure) preferred.
Bachelors degree in Computer Science Engineering or a related field; MBA or graduate degree a plus.
Base Salary: $180000 - $205000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Required Experience:
Staff IC
Employment Type
Full-Time
