Enterprise Account Manager
Enterprise Account Manager
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Job Description
About InvoiceCloud:
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009 the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space helping institutions put customer experience first. By switching to InvoiceCloud clients can improve customer engagement loyalty and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually InvoiceCloud is one of the most secure innovative and inclusive fintech solutions in the market. To learn more visit .
As an Account Manager Insurance youll play a pivotal role in growing InvoiceClouds footprint within our existing insurance client base. Your mission: to build strong consultative relationships with key stakeholders across top insurance carriers understand their evolving needs and drive cross-sell and upsell opportunities that maximize customer value and product adoption.
Youll collaborate closely with Customer Success Product and Marketing to deliver strategic growth within your book of businesswhile helping clients unlock the full potential of our platform.
Key Responsibilities
- Own a portfolio of Insurance clients and be expansion through consultative engagement.
- Drive cross-sell and upsell opportunities across InvoiceClouds product suite (e.g. digital disbursements text-to-pay enhanced communications and self-service tools).
- Understand each clients business model and digital strategy to align InvoiceClouds capabilities with their customer engagement and payment goals.
- Build trusted advisor relationships with executive sponsors operations leaders and IT stakeholders.
- Develop and execute strategic account plans identifying whitespace and growth paths for each customer.
- Achieve quarterly revenue targets through expansion selling renewals and solution positioning.
- Partner with Marketing and Product to share customer feedback identify trends and co-create campaigns that support adoption and upsell efforts.
- Track account health product usage and engagement metrics to identify risk and opportunity areas.
- Stay informed on industry trends and competitive insights within P&C and Life & Health insurance markets.
What You Bring
- Strong sales skills including prospecting closing deals and managing the sales cycle.
- 5 years of experience in account management customer success or solution salespreferably in insurance SaaS or payments.
- Proven track record of hitting or exceeding cross-sell/upsell targets in a B2B environment.
- Strong understanding of insurance operations billing workflows and policyholder experience.
- Excellent relationship-building communication and presentation skills.
- Strategic thinker with the ability to analyze data uncover insights and translate them into action.
- Experience using Salesforce or similar CRM tools to manage pipeline and forecast revenue.
- Highly organized self-directed and passionate about customer success and growth.
Preferred Qualifications
- Experience working with P&C insurance carriers or MGAs.
- Familiarity with insurance billing platforms or payment technology.
- Prior involvement in digital transformation or customer experience initiatives.
Why InvoiceCloud
- Award-winning culture and leadership team.
- Fast-growing company in a high-impact vertical.
- Mission-driven focus on improving digital customer experiences.
- Competitive compensation equity opportunities and flexible remote work policy.
Base salary is onecomponentof total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The aboverepresentsthe expected base compensation range for this job requisition.Ultimately indeterminingyour paywellconsider many factors including but not limited to skills experience qualifications geographic location and other job-related factors.
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
If you have a disability under the Americans with Disabilities Act or similar law or you require a religious accommodation and you wish to discuss potential accommodations related to applying for employment at our company please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
To all recruitment agencies:InvoiceCloud does not accept agency resumes. Please do not forward resumes to our jobs alias employees or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Required Experience:
Manager
Employment Type
Full Time
