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Service BDC
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ABOUT US
The Lou Fusz Automotive Network has been has been serving the St. Louis and surrounding areas for nearly 70 years! If youre looking for an opportunity to be appreciated and involved in your career your search is complete. We have a great history of providing excellent career opportunities for sharp energetic people.
A job in customer service can be tough for some people but at Lou Fusz Chevrolet we arent just looking for some people. Instead we are looking for people who understand that successful customer service is about relationships with customers and their teammates. To our point we are looking for people who want to make real contributions as part of the Fusz Team.
What we offer:
- Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans
- Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
- 401k Plan with Company Match
- Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
- Vacation
- Holidays
- Personal Time Off
- Bereavement Leave
- Employee Discounts
- Referral Bonus
- Academy Training
- Athletic Scholarships
Responsibilities
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
- Actively listen to customers answering their questions and directing them appropriately as they request.
- Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries.
- Advise maintenance recommendations.
- Confirm scheduled and missed appointments.
Qualifications
- Strong computer skills including Outlook Excel and Word (and preferably dual-screen experience)
- Strong customer service background
- Excellent verbal and written communication skills
- Punctual reliable and eager to improve
- Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
