French Customer Service

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Representative (French Speaker)

Location: Remote (based in mainland Portugal)
Start date: September 25th 2025
Language: Native or fluent French required

Job Description:
We are looking for a motivated Customer Service Representative to join our international this role you will handle customer inquiries provide accurate information and deliver high-quality assistance with a strong customer focus.

Working Schedule:

  • Monday to Sunday 08:00 19:00 (rotating shifts)

  • Possibility to extend late shift until 21:00 as per client agreement (has not occurred since launch)

  • 2 rotating days off per week

Profile Requirements:

  • Native or fluent level of French (written and spoken)

  • Good command of English (minimum B1 recommended)

  • Strong communication and problem-solving skills

  • Customer-oriented mindset with ability to multitask

  • Flexibility to work rotating schedules

  • Based in mainland Portugal (remote role)

What We Offer:

  • Competitive salary: 1000 euros (x14 months)

  • Daily meal allowance of 7.63 euros

  • Performance bonus: up to 50 euros (x12 months)

  • Estimated total monthly compensation: 1222 euros

    • This includes the monthly portion of the 14-month salary the performance bonus and the daily meal allowance (calculated for 22 working days per month).

  • Relocation package (for candidates moving from abroad):

    • Room in a shared apartment for up to 12 months (280 euros/month all utilities included deducted directly from payslip)

    • Reimbursement of airfare (up to 400 euros economy class) after 6 months of contract

  • Paid training from day one

  • Career development opportunities within an international company

  • Multicultural and supportive team environment

Ready to join a dynamic remote team Apply today and become part of our Customer Service team in Portugal!

Customer Service Representative (French Speaker) Location: Remote (based in mainland Portugal) Start date: September 25th 2025 Language: Native or fluent French required Job Description: We are looking for a motivated Customer Service Representative to join our international this role you will hand...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking