Claims Advisor - Workers Compensation
Claims Advisor - Workers Compensation
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Job Description
Claims Advisor - Workers Compensation
Job No: 676643
Sydney - Inner Suburbs & CBD Sydney - Outer Suburbs
Permanent Full Time
Insurance
Pay Band 3
Make a Real Difference in Peoples Lives Join Suncorps Workers Compensation Claims Team
Are you passionate about helping others and delivering exceptional customer service Suncorp Group is looking for a motivated and compassionate professional to join our Workers Compensation Claims team in a role where your work truly matters. Youll manage a portfolio of personal injury claims and play a key role in supporting people through challenging times.
This is a permanent full-time opportunity based in Sydney with the flexibility of a hybrid work environment.
What Youll Be Doing
- Managing a portfolio of Workers Compensation claims for small medium and large NSW employers
- Accurately assessing claims and ensuring injured workers receive the correct entitlements on behalf of iCare
- Communicating clearly and empathetically with all stakeholders
- Prioritising your workflow to meet key timeframes and deliver a seamless experience
- Collaborating with internal teams and external partners to deliver proactive case management
- Providing high-quality customer service to employers injured workers and legislative authorities through compliant efficient and timely support
What Youll Bring
- A passion for people and a proven track record in delivering exceptional customer service
- Strong communication skills you know how to listen engage and resolve issues effectively
- A team-focused attitude with the ability to thrive in a high-volume fast-paced environment
- Empathy and compassion for those navigating complex often emotional situations
- The ability to analyse information and make sound timely decisions
- Experience in Workers Compensation or Personal Injury claims is highly regarded
- Allied Health background Thats a bonus!
Why Youll Love Working at Suncorp
When you join Suncorp youre not just taking on a job youre embarking on a career with a company that values your growth well-being and success. Heres what we offer:
- Competitive salary performance-based incentives
- Leave Benefits: Annual leave Flexible leave personal leave loyalty leave and parental leave (20 weeks full pay or 40 weeks half pay).
- Hybrid Working:Work where you thrive with our flexible blend of on-site and at home work arrangements.
- Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
- Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI Shannons Apia & more. As well as offers from over 400 top retailers.
- Reward & recognition programs: We celebrate your hard work and achievements!
- Career Development: We prioritize your career development offering ongoing training growth opportunities and the support you need to reach your full potential.
- Reputable Employer: National trusted company with an inclusive and diverse workplace.
Its worth noting that specific benefits may vary depending on the role level and location of the employee. For more on our employee benefits Click Here
Why Youll Love Working with Us
For over a century Suncorp Group has been building futures and protecting what matters. Our purpose drives everything we do and so do our people. We believe in empowering our teams through trust flexibility and meaningful opportunities.
At Suncorp were proud to foster a culture that celebrates diversity values inclusion and champions collaboration. Whether youre early in your career or looking for your next big move youll be supported to grow learn and make a lasting impact.
Ready to make a difference
If youre looking for a rewarding role where you can contribute to real outcomes for real people this is your chance.
For more information or to request support or adjustments throughout the recruitment process please reach out to for a confidential chat.
Chase the sun. Apply online today your future at Suncorp Group awaits!
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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