Footbridge Independent Medical Examination (IME) Coordinator (not remote)
Footbridge Independent Medical Examination (IME) Coordinator (not remote)
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Job Description
The IME Coordinator works under the direct supervision of the Managing Director and indirectly reports to the physician(s) he/she provides with support. As a member of the Footbridge team the IME Coordinator will work with external law firms Footbridge physicians and Footbridge administrative staff to ensure seamless coordination of independent medical examinations. This position requires a confident self-motivated solution-focused individual who embraces change and is excited about contributing to the success of a larger team. The IME coordinator is required to provide exceptional client and patient care in a professional efficient manner and simultaneously work effectively with the rest of the Footbridge team. This is an evolving position and responsibilities may shift over time.
Responsibilities
- Work with Managing Director to develop marketing plan for IME services at Footbridge.
- Deliver exemplary service which EXCEEDS client and patient expectations.
- Seek opportunities to develop the IME business and increase IME referral volumes from new and existing organizations for all physicians at Footbridge through developing relationships with appropriate law firms in Vancouver.
- Develop appropriate status reports for physicians and management.
- Interface with new and current Footbridge law firm clients and IME patients on the telephone - responding in an expedient manner.
- Work directly with physicians to coordinate IME appointments invoicing and editing.
- Receiving IME referrals from Client / Employer Representatives
- Sending quotes for IME referrals to Client / Employer Representative
- Managing timelines for receipt and delivery of IME reports
- Scheduling dates for Examinations for Discovery Mediations and Trial
- Drafting Lists of Documents
- Promote Footbridge to law firms as the solution provider for IMEs - provide information answer questions relating to our services book appointments.
- Facilitate the overall management of IMEs by working with the physicians administrative staff and law firms recognizing the importance of relationships and teamwork.
- Collaborator: work with other members of the care team (ie: orthopaedic technician radiology technician nurse) to facilitate expedient patient care.
- Other: other duties may be assigned as required.
Qualifications :
- Proven experience working in a fast-paced evolving team environment.
- Demonstrate ability to rapidly produce quality products under tight and strict deadline.
- Must be able to work well under pressure
- Must be able to maintain confidentiality
- Must be able to manage changes delays or unexpected events appropriately
- Must be able to work independently prioritize work activities multitask and use time efficiently.
- Positive interpersonal communication skills both internally within the Footbridge Medical team and externally with Clients are essential
- Understanding of Medical Terminology and sufficient work experience in the IME industry.
- Demonstrated ability to develop relationships with external stakeholders.
- Excellent computer skills with working knowledge of various software programs. Advanced-level competency in Microsoft Office (proficient with Outlook Excel Spreadsheets and PowerPoint)
- Strong written and verbal communication skills.
- Minimum education: High School Diploma.
- Proficient in English.
Additional Information :
- Experience working with Input Health electronic medical record system
- Post-Secondary education: college or university degree in Marketing or Paralegal training
- Knowledge of medical terminology
- Past experience coordinating IMEs
- Demonstrated experience developing marketing plans and account prospects
- Experience working in another fast-paced multi-disciplinary medical environment
- Experience working in a law firm
- Past sales experience preferably within the health industry.
This is a full-time in person on site position and requires an individual who can work flexible hours if necessary. Do not apply if you are looking for remote work.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time