SAP Concur Product Analyst -Wroclaw
SAP Concur Product Analyst -Wroclaw
Posted on :
16-07-2025
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1 Vacancy
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Job Description
SAP Concur Product Analyst
Location: Wroclaw
About this Role:
The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues fulfillment of business operational requests and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues.
They will be responsible for researching SAP Mercury and a designated area of responsibility (e.g. Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives projects issue resolutions within their functional area.
The Product Analyst scope of responsibility includes supporting their functional area Assistant Product Managers and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity they will collaborate with and assist other team members to find a common solution support the triage of executive issues and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the teams work with global clients in order to understand the necessary requirements for product and service improvement.
Your key responsibilities
Skills and attributes for success
Education:
Experience:
Certification Requirements:
Requirements:
Location: Wroclaw
About this Role:
The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues fulfillment of business operational requests and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues.
They will be responsible for researching SAP Mercury and a designated area of responsibility (e.g. Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives projects issue resolutions within their functional area.
The Product Analyst scope of responsibility includes supporting their functional area Assistant Product Managers and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity they will collaborate with and assist other team members to find a common solution support the triage of executive issues and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the teams work with global clients in order to understand the necessary requirements for product and service improvement.
Your key responsibilities
- Supports the resolution of L3 tickets alongside Assistant Product Managers
- Supports enhancement request business operational request and service request fulfillment
- Researches SAP and Mercury designated specialty (i.e. Tax) as necessary
- Collaborates with and assists L2 help desk resources as necessary
- Supports triage of issues
- Supports development of requirements and validation of designated enhancements
Skills and attributes for success
- Analyzes and deciphers diverse requirements from multiple countries
- Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments
- Coordinates work effort between products and modules
Education:
- Bachelors degree in finance business computer science or a related discipline or equivalent work experience
Experience:
- 2 years experience in a large business system environment performing business analysis business development and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g. Time Grid Fiori and Concur).
- Project management training practical application business analysis business development or relationship management experience is preferred.
Certification Requirements:
- SAP certification preferred
Requirements:
- Knowledge of SAP Time and Expense solutions (e.g. Time Grid Fiori and Concur).
- Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows processes and best practices
- Proven knowledge of software development lifecycle methods processes tools and best practices
- Documentation communication and presentation skills that support accurate and concise messaging
- Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery
- Excellent interpersonal client service communication organizational and project management skills
- Excellent problem solving and decision making skills
- Ability to react appropriately during crisis situations
- Operate in a dynamic fast moving and changing environment
- Operate in a global matrix environment
- hybrid work 1/4 from Wroclaw/ Remote work from Poland
Required Experience:
IC
Employment Type
Full Time
Key Skills
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