Warranty Officer
Warranty Officer
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Job Description
Company :
Hastings Deering (Australia) LtdAbout the Role
Join an Industry Leader as a Warranty Officer!
Location: Choose your baseBrisbane Mackay Townsville Rockhampton or Darwin
Type: Permanent Full-Time Monday to Friday
At Hastings Deering we dont just sell and service heavy equipmentwere powering industries and transforming communities. Our award-winning team is looking for a detail-driven process-savvy Warranty Officer whos ready to take ownership and make a real impact.
What Youll Do: As a key link between our service departments and major manufacturers like Caterpillar youll:
- Prepare and submit warranty claims for equipment we sell and service
- Interpret warranty guidelines accurately to protect our companys interests
- Manage goodwill claims and liaise with Caterpillar service representatives
- Navigate manufacturer processes with precision and professionalism
- Oversee parts returns and rejected claimsensuring clear justification and timely resubmission
- Communicate with manufacturers to resolve issues and share feedback
Youre the right fit if you:
- Understand warranty procedures and manufacturer guides like the back of your hand
- Thrive in a process-driven environment
- Value clear communication and collaborative problem-solving
- Are keen to work with a supportive team and contribute to an iconic brand
Ready to put your skills into gear with a company that values integrity innovation and excellence
Why Hastings Deering
At Hastings Deering our people are our heart from their first day with us right up to their last.
As one the top Caterpillar dealers globally and part of the Sime network youll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture.
Whether youre looking to take your career to the next level or achieve more balance in your schedule we offer diverse opportunities for talented professionals to join our team and start something big.
Youll have access to:
- Opportunities for training mentorship and career development specific to your role.
- Competitive remuneration package and annual salary reviews
- Work life balance through flexible working arrangements.
- A supportive diverse and inclusive team spread across Australia and internationally.
- Access to growth opportunities at a regional national and international level through our global Sime network.
- Dedicated programs and utilities to support your physical mental and financial health such as our Employee Assistance Program free health checks and discounted private health insurance.
- Employee discounts rewards and incentive programs.
- Paid parental leave options
- Salary continuance insurance
- Free on-site parking
To Apply: Hit the Apply Now button
Enquiries: Please call
About Hastings Deering
Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell rent and offer support and parts distribution services for Cat products across a range of industries including resources general construction civil transport and commercial construction power systems government primary industries and marine.
We have more than 3500 employees across 23 business service centres throughout Queensland Northern Territory Papua New Guinea the Solomon Islands and New Caledonia with our headquarters based in Brisbane Australia.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
