Engagement Manager
Engagement Manager
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Act as the primary point of contact for clients throughout the project lifecycle
- Manage multiple client engagements from initiation to delivery ensuring timelines budgets and quality standards are met
- Define project scopes timelines and deliverables in collaboration with clients and internal teams
- Lead Agile/Scrum ceremonies such as sprint planning daily stand-ups and retrospectives
- Work closely with product engineering and design teams to ensure project alignment with client goals
- Monitor and mitigate project risks and issues proactively
- Prepare and deliver regular status reports and presentations to stakeholders
- Build and maintain strong long-lasting client relationships
- Identify opportunities for account growth and collaborate with the sales team on expansion strategies
Required Skills and Qualifications:
- Bachelors degree in Business IT Engineering or a related field
- 8 15 years of experience in project or engagement management roles
- Strong understanding of Agile methodologies (Scrum Kanban)
- Proven experience in customer-facing roles preferably in a software or consulting environment
- Excellent project planning and organizational skills
- Strong communication presentation and interpersonal abilities
- Ability to manage competing priorities and deliver results in a fast-paced environment
- Proficiency with project management tools like Jira Trello Asana or MS Project
Preferred Qualifications:
- PMP CSM or SAFe certification
- Experience managing SaaS or enterprise software implementation projects
- Previous consulting or client services background
Employment Type
Full-time
Key Skills
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