OCTO - Licensing Specialist
OCTO - Licensing Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Onsite role
The Enterprise IT Licensing and Contracts team is looking for a Licensing and Software Asset Management Specialist to manage enterprise level licensing and contract data providing reports and dashboards. This resource will also provide procurement support for acquisition of software and IT products.
Key Responsibilities:
- Maintain an in-depth knowledge of licensing laws and regulations.
- Develop a solid understanding of Microsoft cloud products services and commercial licensing agreements including but not limited to EA (Enterprise Agreements) MPSA (Microsoft Product and Service Agreement) Open Value CSP (Cloud Solution Provider) and MCA (Microsoft Customer Agreement).
Knowledge of Adobe ETLA program and licenses
Experience with ServiceNows Software Asset Management (SAM) - Engage in workflow design project management and Agile SDLC processes.
- Prepare cost projections for Enterprise Agreements.
- Efficiently manage and respond to Microsoft licensing queries.
- Provide direct customer service with a minimum of 5 years of experience in customer-facing roles.
- Deploy enterprise software including Adobe Creative and Document Cloud with a minimum of 5 years of experience.
- Support the Enterprise Contracts and Licensing team with document management spend data analysis and contract reviews to ensure compliance with citywide license contracts.
- Create actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns.
- Demonstrate proficiency in software license management tools and platforms.
- Navigate government procurement processes and contract management with a keen understanding of government technology infrastructure and enterprise applications.
- Analyze contracts for risks legal issues and procurement rules escalating risks as appropriate.
- Align agency needs with licensing strategies while ensuring compliance with technology policies and standards.
- Craft effective statements of work for IT-related procurement.
Qualifications:
- Bachelors degree in a related field.
- Minimum of 5 years of relevant experience in Microsoft Licensing.
- Excellent organizational and administrative skills.
- Experience analyzing licensing data and working with business intelligence SMEs to create dashboard reports on usage and trends specific to software license types
- Proficiency in computer applications including MS Office and Adobe.
- Solid understanding of Microsoft cloud technologies and concepts.
- Experience with government sector technology policies and standards.
- Strong analytical skills and the ability to assess and escalate contractual risks.
- Exceptional communication and customer service skills.
Minimum Education/Certification Requirements:
Bachelors degree in IT or related field or equivalent experience
Skill
Required / Desired
Amount
of Experience
Knowledge of licensing laws and regulations
Required
5
Years
Knowledge of cloud Microsoft products and services
Required
5
Years
Workflow design project management and/or Agile SDLC experience
Required
5
Years
Cost projection preparation for Enterprise Agreements
Required
5
Years
Experience creating actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns.
Required
5
Years
Navigate government procurement processes and contract management with a keen understanding of govt technology infrastructure and enterprise apps
Required
5
Years
5 years of experience in customer-facing roles
Required
5
Years
6-10 yrs conveying technical and functional concepts for a specific technical specialty
Required
6
Years
6-10 yrs preparing complex technical documentation
Required
6
Years
Bachelors Degree
Required
Employment Type
Full-time
