Customer Engagement Manager
Customer Engagement Manager
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Job Description
Avnet Embedded
Avnet Embedded supplies the full range of standard embedded modules - From simple built-in displays to full custom-built data center server solutions - as well as customized module designs to suit any product or application. Whatever technologies customers need to give their product the competitive advantage Avnet Integrated can support with design configuration manufacturing and installation.
As a Customer Engagement Manager you will manage customer expectations to ensure satisfaction and drive revenue including identifying new opportunities for key large international customers across Southern Europe.
This is a hybrid role that offers you the flexibility to work both from home and from our offices in Massy or Lyon France.
What you will do:
- Map out the customer landscape identify key stakeholders and build a relationship with them.
- Manage customer communication regularly to provide updates on project milestones and deliverables.
- Manage customers and deliver revenue.
- Work in close cooperation with the Program Management team to manage expectations.
- Coordinate activities with Solution Management and Product Marketing to ensure our value proposition is clear to the customer.
- Prepare final quotation in collaboration with other key stakeholders within Tria Technologies.
- Follow up on quotes and lead negotiations.
- Conduct business review meetings.
- Prepare budget plans and forecasts.
- Take responsibility for expanding our business within the customer organization.
- Serve as the escalation point for customer issues.
- Manage commercial contracts audits self-assessments and quality contracts.
What we are looking for:
- Experience in global management of large customers.
- Background in high-tech product development culture.
- Experience in embedded and IoT (hardware software display and manufacturing).
- Experience in solution and value-selling methods.
- Fluent in French and English.
- Fluency in German is considered an advantage.
- Ability to multitask prioritize and manage time effectively.
- Strong presentation skills.
- Excellent written and verbal communication skills in English and French; any additional language is a plus.
- Strategic thinker with a business-oriented mindset.
- Ability to connect with management-level stakeholders in large organizations.
- Open to travel.
Whats in it for you
- Hybrid working model.
- A supportive multicultural team environment where everyone works toward the same goal.
- A strong open-door policy
- Access to tools and opportunities to further your career.
- Paid holiday plus bank holidays.
- Work equipment provided.
- And more
Interested
Great! We are looking forward to your application!
#LI-TRIA
#LI-EMEA
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills.
Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants Asia applicants - EMEA applicants - .
Required Experience:
Manager
Employment Type
Full-Time
