Case Manager - 4660
Case Manager - 4660
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Job Description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors we feed shelter teach and support our neighbors to build a stronger community. In all aspects of our work we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family children and youth support educational services elder care homelessness mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
East Concourse Older Adult Center: Hosting spaces where new friendships are made creating opportunities for older adults to thrive connect and explore providing support to successfully navigate life.
Qualifications:
- Bachelors degree with four years experience in a related position.
- Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment.
- One-year of case management or relevant work experience preferred.
- Minimum 2 years experience working with older adults preferably in a community-based setting.
- Knowledge of gaining issues elder rights entitlement program and local community resources.
Essential Duties and Responsibility
- Provide direct services to clients including intake engagement assessment service plan development referral advocacy counseling exit summaries and follow-up.
- Manage a caseload
- Monitor and document client progress toward service plan goals
- Documents all interactions with or on behalf of clients
- Maintain familiarity with program resources available on-and -off site
- Provide group counseling as assigned by the program director
- Coordinate client services with other social service mental health medical employment educational childcare and other providers.
- Conduct regular case conferences with clients and service providers as required
- Complete program reports on a monthly basis or more frequently as required
- Act as program contact person for inquiries concerning clients
- Assist with the supervision of paraprofessional staff
- Supervise office functions in supervisors absence as assigned
- Review sign off on service plans and psycho-social assessments as assigned
- Provide information and referrals to other social services agencies.
- Report to and meet with supervisor on a monthly basis
- Conduct home visits and other field work as required.
- Perform additional duties as assigned.
Program Specifics and Responsibilities
- Manage a caseload for a diverse client population.
- Conduct intakes and assessments develop service plan with clients conduct assessments and follow-up with service pan
- Meet and follow-up with clients weekly
- Conduct workshops events and group activities
- Lead or co lead support group or educational workshop promoting engagement and community.
- Meet program goals and outcomes
- Enter program activities in the agency database PeerPlace Salesforce
- Strong understanding of aging-related issues and available community resources.
- Provide crisis management if needed
- Assist program specialist in creating monthly activities calendar for program
- Conduct home visits and field visit when necessary
- Conduct outreach to enroll clients and/or when necessary
Skills/Abilities
- Excellent communication writing and interpersonal skills
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand walk or sit for long periods of time.
- Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the five boroughs of New York City and its adjacent countries via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .
#INHGH
Required Experience:
Manager
Employment Type
Full Time
