Coordinator - Leaves Administration

About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together it connects clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last eleven years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Job Summary:

The Leaves Coordinator provides operational and administrative support for the leave of absence process. This role is responsible for intake management documentation tracking and basic employee communications. The Coordinator ensures cases are properly logged and routed to the appropriate team members for eligibility review and case management. In this role youll support the coordination of employee leaves across the company helping ensure smooth timely and compliant experiences.

The ideal candidate is someone who can be empathetic to employees dealing with difficult situations and thrives on organization and process. Attention to detail is critical.

Responsibilities:

• Assist with intake and tracking of employee leave requests (e.g. medical personal family)
• Support the development of team processes and procedures and utilization of technology resources
• Process documentation according to compliance deadlines and respond to initial inquiries from employees
• Enter and update leave records in Workday and internal tracking tools
• Audit data entries for accuracy and flag inconsistencies
• Assist with return-to-work logistics and employee outreach
• Partner with the HR team to escalate complex leave ADA or compliance scenarios
• Maintain secure and compliant documentation practices
• Learn and apply foundational leave-related regulations (FMLA ADA etc.)

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

• Ability to organize and manage multiple priorities effectively in a fast-paced customer-focused environment
• Excellent interpersonal and written and verbal communication skills
• Excellent problem-solving and analytical skills and decision-making skills with the ability to drive process improvements and automation.
• Proficiency in Microsoft 365 software (Word Excel PowerPoint etc)
• Ability to positively interact with all levels
• Ability to work independently while also being able to contribute to a collaborative environment and provide and take direction
• High level of discretion and confidentiality
• Ability to influence others
• Excellent customer service skills
• Demonstrated organization attention to detail and ability to produce accurate quality work
• May occasionally require extended hours to meet business needs

Education/Experience:

• Bachelors Degree in Human Resources Accounting or related field - or recognized equivalent in education and experience required
• Minimum of 2 years of experience in HR benefits customer service or operations required.
• Multi-state experience preferred
• Workday experience a plus

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Benefits & Perks:

• Competitive compensation
• Generous vacation policy paid holidays and paid sick time
• Medical Insurance Dental Insurance and Vision Insurance (employee-paid)
• Company-paid Short-Term and Long-Term Disability Insurance
• Company-paid Group Life insurance
• Company-paid Employee Assistance Program (EAP) and Calm App subscription
• Employee-paid Pet Insurance and optional supplemental insurance coverage
• Vested 401(k) with company match and financial wellness programs
• Flexible Spending Account (FSA) Health Savings Account (HSA) and commuter benefits options
• Paid maternity leave paid paternity leave and fertility benefits
• Career growth and learning opportunities
• and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

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Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

At Acrisure we firmly believe that an inclusive workforce drives innovation creativity and ultimately our collective success.

We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination.

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at your new opportunity awaits you.

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.