Specialist, Test Center
Specialist, Test Center
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Job Description
Job Summary: This position is a member of the testing unit of the College Learning Commons. The incumbent coordinates and conducts testing services activities and schedules at assigned location(s) promotes testing schedules maintains accurate and current usage data and reports and ensures compliance with testing regulations practices and procedures.
Minimum Qualifications:
Associates Degree and 3 years experience.*
*Or a combination of experience and education sufficient to successfully perform the essential duties of the job.
Licensing Requirements: Please note that all this position is required to comply with PA Act 15. You will need to present completed clearances and training certificates at the time of hire. Please visit scroll to PA Act 15 Clearances) for more information.
Hiring Range:$31831 - $39789
Preferred Qualifications: Office 365 and Microsoft Teams
Job Specific Task List:
- Coordinates implements conducts and oversees the daily activities of academic testing programs at assigned location(s) and on line in support of the college-wide testing program and Learning Commons vision. - (Essential)
- Exhibits exemplary communication skills customer service and professionalism; responds to student inquiries recommends effective solutions and refers students to appropriate college resources; promotes testing programs and schedules; provides routine direction information and advisement in regards to testing policies procedures and outcomes. - (Essential)
- Administers tests in compliance with testing practices protocols and regulations communicates with internal and external technical support to investigate and address technical issues at the local site(s). - (Essential)
- Collaborates with Learning Commons personnel to deliver services in an efficient and effective manner and to support accessible testing options; establishes and maintains effective working relationships; utilizes appropriate communication methods; communicates via available technology (phone email virtual meeting) or in person; organizes complex information and communicates to multiple audiences. - (Essential)
- Provides cross-training to other Learning Commons staff to support academic testing as needed; cross-trains in other areas of the Learning Commons to provide additional support for the tutoring library and user support units. - (Essential)
- Conducts research in relevant areas to improve training offerings and services; evaluates testing needs at assigned location(s) and makes recommendations for program development and refinement; develops enhances and sustains procedures processes and systems including checklists and electronic forms; assists with preparation of analytical reports. - (Essential)
- Supports department through participation in meetings and college committees; must be reachable by phone during hours the college is operating; flexibility in work schedule is required. - (Essential)
- Performs other duties as assigned. - (Standard)
Job Type: Full Time 12 Month
If part time hours per week: N/A
Our Purpose: Learning for all; learning for life.
Our Core Values: A Circle of Caring
Caring by Creating Our Future Together
- We work together to shape and build our preferred future.
- We encourage and celebrate creativity and innovation.
- We set high goals and strive to achieve them.
- We strive to provide exceptional service to all who help shape our future.
Caring for Each Other
- We are gateways to student success and opportunity.
- We promote respect collegiality and equity-mindedness in all we say and do.
- We nurture awareness and cultural sensitivity to create a climate of trust.
- We are growth-minded believing that each of us is capable of learning developing and growing to support our mission.
Caring by Doing What is Right
- We are honest and hold each other and ourselves to the highest ethical standards.
- We provide the most accurate information available in all communications.
- We are transparent about our decisions as individuals and teams.
- We embrace broad engagement in the shared governance process.
Required Experience:
Unclear Seniority
Employment Type
Full Time
