Client Service Manager العربية

Client Service Manager

AXONE SYS

Posted on : 11-07-2025

Employer Active

1 Vacancy

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Jobs by Experience

5years

Job Location

Casablanca - Morocco

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 11-07-2025

Job Description

Localisation : Rabat ou Casablanca Mode hybride

Langue : bon niveau en Anglais

Exp rience : 7 ans et plus

Missions :

Assurer la gestion op rationnelle de la relation client
Garantir la satisfaction client et suivre les engagements de service (SLA)
G rer les escalades et les demandes complexes
Suivre les indicateurs de performance et proposer des axes d am lioration

Profil recherch :

Excellent sens du service et de la communication
Exp rience dans la gestion de comptes clients en environnement IT ou services
Ma trise des outils de ticketing (ServiceNow JIRA )
Anglais courant requis

Employment Type

Full Time

Company Industry

Key Skills

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About Company

AXONE SYS

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