Enablement Manager, Sales Development

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Enablement Manager Sales Development youll elevate the performance of our Global Sales Development organization in APJ. Youll achieve this by crafting and delivering engaging learning experiences contributing to strategic enablement initiatives and identifying and resolving skill gaps. Your training will cover a wide array of essential skills topics and behaviors crucial for sales development representatives readiness and effectiveness. The ideal candidate will have extensive experience in designing and delivering impactful training possessing strong sales acumen and expertise in learning design and e-learning tools. Ultimately youll be instrumental in influencing stakeholders and championing the adoption of best practices within the sales development team.

This position is an individual contributor role reporting to Manager Global xDR Performance Partners.

Responsibility

• Develop deliver and continuously improve training programs for Sales Development teams (SDRs MDRs) focusing on product knowledge sales strategies and skills and effective use of sales tools
• Contribute to the development of the overall sales enablement strategy identifying key areas for improvement and innovation
• Train and enable teams primarily in APJ with flexibility to accommodate overlapping time zones for North America
• Provide guidance and mentorship to other enablement team members sharing best practices and expertise
• Prototype and improve learning materials presentations and training modules to align with sales objectives and Docusigns go-to-market strategy in the APJ region
• Lead the development of complex training content and programs ensuring alignment with broader organizational goals
• Deliver and continue to enhance onboarding programs for Sales Development new hires ensuring they are equipped with the knowledge skills and tools needed to succeed
• Evaluate and improve the onboarding process to maximize its effectiveness and impact on new hire ramp-up time
• Conduct both virtual and in-person training sessions adapting delivery style to suit different learning environments and languages
• Evaluate and assess instruction and impact using performance data to inform decision-making and drive continuous improvement
• Analyze training effectiveness and provide recommendations for improvement to senior stakeholders
• Work closely with field leadership product enablement recruiting and marketing teams to ensure that training is aligned with the latest product updates and company goals
• Influence cross-functional teams to prioritize enablement initiatives and secure necessary resources
• Utilize a learning management system (LMS) / content management system (CMS) platform

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 3 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors or advanced degree in a business-related or technical-related field or equivalent experience
• 8 years of experience with Sales Enablement and/or Instructional Design in a technology-driven business environment
• Knowledge of own function including functional principles core practices policies procedures methodologies and tools and know how to apply this knowledge to complete assigned work
• Proven ability to lead projects and initiatives with significant impact

Preferred

• Well-versed in sales methodologies and strong understanding of Sales Pre-Sales Customer Success and Partner processes
• Strong communication and stakeholder management skills
• Strong organizational and time management skills
• Experience using LMS or CMS platforms and eLearning authoring tools
• Strong analytical and problem-solving skills
• Experience in analyzing and reporting on learning data via Google Sheets/Excel
• Experience in a sales role
• Proficient in commonly used sales tools
• Receptive to change flexible and seek and adopt improved approaches and processes
• Results-oriented and takes responsibility for actions and outcomes and meet commitments and strives for high performance
• Manage project timelines deliverables and communications to ensure successful learning outcomes
• Open to feedback and always seeks to learn

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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