Brand Marketing Associate - 11994
Brand Marketing Associate - 11994
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Review and create audit documents for claims and brand assets communicate updates validate changes and track/report status through completion
- Handle social media complaints and escalations work with issuer partners to resolve issues and report to management as needed
- Maintain and annually update social media replies including claims new responses and special cases
- Liaise with legal for response approvals when necessary
- Review and update issuer contact information for social replies and website content
- Serve as the point of contact for procedure and control maintenance and manage updates for the Marketing Asset Repository
- Add update and retire content on InfoNet including newsletters playbooks and brand guidelines
- Create and refresh articles on the Resources Hub (Uberflip) including updating SEO and meta data uploading images and ensuring content accuracy
- Advanced skills in Word Excel PowerPoint Outlook Adobe Acrobat and Teams
- Comfortable with editing and reading basic HTML and CSS code
- Experience with Sprout Social or similar social media management tools
- Familiarity with CMS platforms including Service Now Sharepoint and Uberflip
- Strong project management skills and ability to work independently
- Excellent attention to detail communication and project tracking abilities
- Associates degree or equivalent experience required
- 3-5 years of relevant experience in digital project support marketing or related fields
- Basic understanding of data analytics and ability to interpret reports from Adobe Analytics and Google Analytics
- Knowledge of meta data and SEO best practices
- Experience with digital content refresh projects and cross-functional team collaboration
Required Experience:
IC
Employment Type
Contract
