David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Serbian speaking Training Supervisor for their Gaming studios in Belgrade Serbia.
Position: Training Supervisor
Location: Belgrade Serbia
Employment type: Full-time
Remuneration: Base salary bonuses (including accommodation)
DUTIES AND RESPONSIBILITIES:
- Implement and adhere to established training policies and procedures.
- Supervise and coordinate team members involved in training activities.
- Participate in the performance evaluation process of staff to support development and accountability.
- Identify and report operational issues irregularities or risks as needed.
- Communicate unresolved matters or those requiring higher-level decisions to management.
- Achieve monthly performance goals in alignment with internal benchmarks.
- Oversee the creation maintenance and regular updates of training materials and documentation.
- Review current procedures and tools; suggest enhancements or new policies to improve training outcomes.
- Foster clear and effective communication within the team.
- Organize and supervise training sessions and onboarding programs.
- Represent the organization positively and maintain a professional demeanor.
- Pursue continuous professional development and stay updated on relevant practices.
- Ensure the confidentiality of company information equipment and resources.
- Use company tools and resources responsibly and for business purposes only.
- Comply with all applicable laws workplace safety measures and internal policies.
- Collaborate with health and safety personnel to promote a safe work environment.
- Alert management to any concerns deficiencies or incidents observed in the work area.
REQUIREMENTS:
- Native or fluent in Serbian (C1 level) with strong proficiency in both written and spoken communication. As well proficiency in English (at least B2).
- Previous experience in a training or instructional role preferably with team coordination responsibilities.
- Demonstrated leadership and mentoring skills.
- Strong track record of meeting performance standards deadlines and professional expectations.
- Solid understanding of training methodologies tools and compliance requirements.
- Excellent presentation communication and interpersonal skills.
- Proficient in Microsoft Office applications especially Word and Excel.
- Able to contribute to performance evaluations and team development efforts.
- Detail-oriented reliable and proactive in identifying and addressing issues.
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Paid training
- Performance bonuses
- Private health insurance
- Free gym membership
- Relocation support - accommodation provided