At Superchat were redefining the way businesses communicate with their customers. Our mission: Every interaction should feel as easy and natural as talking to a friend.
As a Revenue Operations Associate youre not just streamlining operations; youre transforming how we work across departments. Youll be at the center of a high-impact cross-functional engine using data automation and cutting-edge tools (including AI) to unlock efficiency and fuel growth across Marketing Sales Customer Success and beyond.
Your responsibilities:
- You identify in collaboration with the RevOps Lead GTM bottlenecks and help implement smart scalable workflows that improve efficiency and team experience
- You take ownership of our GTM tech stack - you evaluate optimize and structure tool usage to enable every team to do their best work
- You support the evaluation and optimization of our GTM tech stack (e.g. HubSpot) and learn how to use tools effectively to drive business impact
- You analyze GTM data identify trends and contribute to actionable data-driven recommendations in close collaboration with your team and cross-functional stakeholders
- You create dashboards and reportsboth proactively and in response to stakeholder requeststranslating data into actionable insights that support cross-functional teams and enable effective planning and execution of OKR cycles
- You become the go-to person for experimenting with internal AI tools automations and no-code solutions to help future-proof the way we work
About you:
You can be anything! Diverse backgrounds are very welcome. What matters is that:
- You see broken processes and think: I can fix this
- You bring at least 2 years experience in the field or similar
- You get excited by new tools and can quickly evaluate adopt and teach them; from analytics platforms like Amplitude to enrichment tools like Clay
- You thrive on structure and bring a data-first mindset to every problem
- You have solid experience working with automation tools such as n8n Make or Zapier. As a bonus you bring a foundational understanding of public API structures and can confidently execute basic HTTP requests
- Youve already worked with AI tools and know of the use cases where AI can help make the processes more efficient
- Youre fluent in English and comfortable working across teams roles and tools
Why Superchat:
Aside from our people culture and mission there are a variety of additional benefits that help make Superchat a great place to work!
- 26 days of paid vacation 2 days off for Christmas and New Years Eve (because we love what we do but we also love vacation!)
- Regular company and team events like pizza & beer evenings sport activities legendary parties and more!
- Annual personal development budget for conferences courses books career coach etc.
- An inclusive and exciting start-up environment culture that offers accelerated career and personal growth
- Beautiful office in the heart of Berlin (Prenzlauer Berg) equipped with ergonomic chairs height adjustable desks free snacks beverages and overall good vibes
This is an on-site role in Berlin.
At Superchat were looking for people with passion grit and integrity. Youre encouraged to apply even if your experience doesnt precisely match the job description. Your skills and passion will stand out - and set you apart - especially if your career has taken some extraordinary twists and turns. At Superchat we welcome diverse perspectives and people who think rigorously and arent afraid to challenge assumptions. Join us!
We are looking forward to your application!
With your application you agree to our