Spanish-speaking Customer Support Representative
Spanish-speaking Customer Support Representative
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Job Description
Position: Spanish-speaking Customer Support Representative
Location: Lisbon Portugal
Employment Type: Full-time On-site
Industry: BPO (Business Process Outsourcing)
Are you fluent in Spanish and passionate about delivering outstanding customer service
Join a leading BPO company in Lisbon and be part of a dynamic multicultural team supporting international customers while enjoying life in one of Europes most vibrant cities.
Key Responsibilities:
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Assist Spanish-speaking customers via phone email and chat in a professional and friendly manner
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Provide accurate information regarding products services and policies
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Troubleshoot basic issues and escalate more complex inquiries appropriately
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Maintain high customer satisfaction through effective communication and support
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Participate in training sessions to stay updated on products and procedures
Ideal Candidate:
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Fluency in Spanish (C1) and good command of English (B2)
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Excellent communication and interpersonal skills
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Customer-focused with strong problem-solving abilities
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Ability to work effectively in a fast-paced multicultural environment
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EU citizenship or valid work authorization for Portugal is preferred
Whats Offered:
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Competitive salary package
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Performance-based bonuses
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Private health insurance
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Paid training and continuous development opportunities
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Modern office facilities in central Lisbon
Excited to grow your career while living in sunny Lisbon
Apply today and our recruitment team will be in touch to schedule a short introductory call.
Employment Type
Full Time
