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You will be updated with latest job alerts via emailWith millions of diners 60000 restaurant partners and 25 years of experience OpenTable part of Booking Holdings Inc. (NASDAQ: BKNG) is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most their team their guests and their bottom line while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. Youll also be part of a global team that includes our sister brand KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others and it defines our culture.
Reporting to the Senior Manager Global Strategy Operations and Analytics this position is responsible for supporting a variety of sales and services related programs and initiatives in International Markets. Candidates for this role must have experience in leading and managing a team setting quotas territory planning and analysis and manipulating large sets of data to discover trends and make recommendations on sales and services strategies. The role will work cross-functionally with multiple departments including executive leadership sales learning and development analytics and finance to support the design implementation and continued optimization of multiple business needs.
The Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization ability to learn quickly and manage a high performing team. Youll be able to navigate the roles reporting and reality of the business in the field. This position needs to have excellent communication project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce and an operations finance or analytics background preferred.
In this role you will:
Collaborating with sales and services leads to align goal methodology to company goals
Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
Evaluate and outline new sales and services territories
Prepare and present data analysis for audiences ranging from field sales members to senior leadership
Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
Continuously improve internal reporting and proactively provide insights into the business metrics
Improve (SFDC) processes and data
Please apply if:
3-5 years of experience in analytics operations or strategy role
Advanced Excel skills required including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
Knowledge in Salesforce Geopointe/Salesforce Maps and SuperSeta plus
Proficient in SQL and understanding of databases
Operational experience in measuring and improving efficiency utilization scale initiatives etc
High energy and contagious enthusiasm; willing to take on tough projects
Strong verbal and written communication skills including detailing business processes use cases and business requirements
Excellent analytical and reporting capabilities problem solving negotiation task and project coordination and organization skills
Understanding of sales processes
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
No meeting Fridays
Paid parental leave
Generous paid vacation time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
5 weeks paid vacation
Private health & dental insurance
Income protection and life assurance
Employee Assistance Program - including 24/7 GP & free legal advice
Pension plan contributions
Discounted gym membership
Bike2Work
Season ticket loan
Social events & Thursday happy hours
Free lunch 2 days per week
Inclusion
Were committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table so were building a team as dynamic as the diners and restaurants we serveand fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process or on the job were here to support you. Please reach out to your recruiter to request any accommodations.
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Required Experience:
Manager
Full Time