Content & Community Coordinator
Content & Community Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
- Based at our stunning beachfront office in Coolangatta you can watch the whales pass by from your desk or feel the sand between your toes during your lunch time walk
- We know life isnt just about work. Thats why this is a hybrid role - to help you find the right balance
Ready to book into the world of content and community Do you thrive on crafting stories that make waves and love connecting with people as much as you love a good holiday If youre keen to blend creativity with community spiritand let AI help you blaze new trailsthen you might be the missing piece of our holiday puzzle!
What you will do:
Pitch your tent right in the middle of digital action! Spend about 70% of your time as our content rangercrafting building and publishing standout website content across our 50 parks and resorts. From landing pages to blogs and everything in between youll use our headless CMS (Contentful) to keep our digital campsites sparkling optimise for SEO support A/B testing and help the team keep things running smoother than a lakeside morning.
The other 30% Youll be our community camp hostengaging with guests online monitoring and responding to reviews with warmth and wit and tuning in to the buzz across social and review platforms. With ReviewPro and a toolkit of AI helpers youll make sure every guest feels heard and every digital campfire conversation stays on-brand and personal.
What you will bring
- Experience managing reviews engaging communities or keeping social reputations sparkling (ReviewPro experience a bonus!).
- The gift of the gab and the knack for storytellingbalancing tone brand and clarity with ease.
- Confidence working in a CMS (ideally Contentful but any headless CMS will do).
- Tools of the trade: GSC Bing Webmaster Tools SemRush and A/B testing tools like VWO.
- A compass for SEO best practices.
- The ability to juggle priorities and pivot like a pro when the weather (or campaign) changes.
- A love for experimenting with new toolsespecially if theyre AI-powered and help you work smarter not harder.
- A collaborative spirit and a willingness to roll up your sleeves for all things content.
Whats in it for you
At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Progressive flexibility leave and well-being benefits to balance all of lifes priorities
- Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- Discounts on a range of NRMA personal insurance products including car home & travel
- Grow progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
