Conference & Events Technical Manager
Conference & Events Technical Manager
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Job Description
Applying for this post
To apply for this post please complete the online application process on our website: Data from your diversity monitoring form will not be shared with the recruitment panel.
*we accept other forms of submission including video and audio recordings.
The Rep is a Disability Confident Employer. If you would like to apply under this scheme please selection this option on our application portal.
The Rep supports and encourages applications from refugees seeking asylum in the United Kingdom. We will guarantee an interview to any refugee if they meet the minimum criteria for the job vacancy and has the legal right to work in the UK. If you would like to apply under this scheme please select this option on our application portal.
We want you to feel comfortable and prepared for your interview so that you are able to show case all your brilliant skills and experience. For those with access needs we are able to offer numerous adjustments including: sending out questions in advance allowing more time for tasks or applications re-wording questions providing a BSL interpreter or whatever else you might need. Dont be afraid to talk to us at emailprotected
The deadline for receipt of applications is Thursday 27th Februaryat 12pm
Interviews will be scheduled when suitable candidates apply.
Guidance
Please read the job description carefully before starting your application to ensure that you meet all of the essential criteria and are able to provide evidence in your application to support these areas. Only relevant information will be considered when shortlisting candidates.
In line with GDPR your application will be retained securely for 6 months before being destroyed if you are unsuccessful.
Vacancies will generally close by the deadline however we reserve the right to close the vacancy early if we receive a high volume of suitable applicants. We therefore advise candidates to submit their applications as soon as possible if they wish to be considered for the role. Any applications made after the deadline will not be considered.
Role Summary
Unique Venues Birmingham (UVB) is a venture between Birmingham Repertory Theatre (The Rep) and the Library of Birmingham (LoB) to exploit the excellent conferencing and hospitality opportunities offered within the shared building on Centenary Square in the centre of the city.
The Conference and Events Technical Manager is responsible for ensuring the safe and effective delivery of the technical requirements for a broad range of events including conferences product launches gala dinners and award ceremonies
The aim of your job is:
- Being proficient in many technical AV elements including lighting graphics and sound.
- To support on technical elements of the sales and planning aspects of all events.
- Train and support Events Technicians and Apprentices in technical sets ups and deliveries
- To be a direct point of contact for Event clients for any technical aspect for any event.
- Support development of new technologies and procedures for a more efficient and current delivery of events withing UVB.
- To provide excellent customer service to customers and visitors of UVB
- To supervise and ensure the safe and efficient set up and running of events.
- To ensure the safety comfort and wellbeing of customers and staff at all times
- To maintain standards of quality in all areas of work
- To ensure excellent communication between departments and teams
Main Duties and Responsibilities
- Manage the delivery of all technical requirements and instructions as dictated by the Events and Technical Project Manager and event brief.
- Manage and support Events Technicians in all aspects of set up fit-ups de-rigs and get-outs (working closely with other departments where practicable) to include preparation of lighting production and AV equipment prior to events including focusing graphical set ups and sound testing.
- Ensure smooth operation of equipment including the lighting control desks stage electrics sound desk etc during events.
- Offer troubleshooting assistances for any UVB event.
- Support the Events and Technical Project Manager in the planning set up and delivery of various events within UVBs portfolio ensuring attendance to all key training and planning meetings.
- Managing and maintaining an inventory of technical equipment. Including regular testing stock level reviews and quality checks.
- Ensure provision of excellent customer service to clients and visitors to events in UVBs spaces.
- Supporting the Events Operations Manager Operations team in being the client liaison for technical elements of the event during live events.
- Ensure the delivery of all basic event technical requirements for UVB.
- Support Event Technical Manager the Events and Technical Project Manager in efficient and effective communication with The REPeps technical & production departments and the clients on all physical and technical matters relating to events.
- Support the Events and Technical Project Manager in the forward planning and coordination of all resources required to deliver technical elements of all events.
- Support the Events and Technical Project Manager in ensuring there is appropriate levels of technical support coverage for all events.
- Support the Events and Technical Project Manager in liaising with third party suppliers and freelancers.
- Ensure smooth cooperation between all partners (Library catering REPep and third-party hirers).
- Manage resources effectively maximising income and minimising expenditure wherever possible.
- Laison with potential and confirmed clients regarding the physical and technical specifications of events at the stage of sale or during site visits in the absence of The Events and Technical Project Manager.
- Support and promote all company policy with specific attention to Fire Safety Health and Safety Customer Care Data Protection Safeguarding Equality & Diversity.
- Ensure a safe working environment is always maintained with particular regard to the health safety and welfare of customers visitors staff and yourself.
- Support The Events and Technical Project Manager in the building & developing of the technical team and performance management.
- Any other reasonable duties required for the smooth running of UVB.
GeneralResponsibilities
Adhere to and implement the guidelines procedures and policies of the company as detailed in the staff policies.
- Adhere to and implement the guidelines procedures and policies of the company as detailed in the staff policies (available from the staff handbook).
- Play a role in the life of the company and work across departments to develop a positive and engaged organisational culture including playing active and positive roles in staff forums/committees.
- Complete all mandatory e-learning and training
- Take ownership for the safety of the working environment for your teams by being fully complaint with the Health and Safety policies rules and training for yourself and your team members including casual and freelancer staff
- Ensure you and your team are fully compliant with all mandatory training and development
- Be aware of and comply with rules and legislation pertaining to Health & Safety at work and abide by the procedures set out in the Health & Safety Policy.
- Take ownership for the safety of the working environment for your teams by being fully complaint with the Health and Safety policies rules and training for yourself and your team members including casual and freelancer staff.
- Be aware of and comply with rules and legislation pertaining to data security and GDPR at work and abide by the procedures set out in the Data Protection Policy.
- All staff are expected to demonstrate an understanding of and adherence to our safeguarding policy including a duty to report any issues of concern.
Any Other Duties
The duties and responsibilities set out should not be regarded as exclusive or exhaustive. The post-holder may be required to undertake other reasonably determined duties and responsibilities within the organisation which are appropriate with the level of the role without changing the general character of the post.
The post-holder may also be called upon to carry out duties that would not normally be associated with the post on a temporary basis where there is a strong organisational requirement for that to happen. The post-holder would be given appropriate training and equipment to carry out any duties of this kind.
Key Relationships
This role forms part of the Events Technical team. You will manage the Conference & Events Technician and be managed by the Events and Technical Project structure may change from time to time based on business need but reflects the broad areas of responsibility.
Internal
- Events Technical Team
- Members of the Senior Management team across UVB The Rep and The LoB
- Heads of Department across UVB The Rep and The LoB
- Staff groups forums and trade unions as required
External
- Customers
- Suppliers
- Users of the theatre and the public
Person Specification
Previous Skills & Experience
If you do not demonstrate that you meet all these criteria you may not be shortlisted.
- Being proficient in many technical AV elements including lighting graphics and sound.
- To support on technical elements of the sales and planning aspects of all events.
- Train and support technical Casual Technicians and Apprentices in technical sets ups and deliveries
- To be a direct point of contact for event clients for any technical aspect for any event.
- Support development of new technologies and procedures for a more efficient and current delivery of events
- withing UVB.
- To provide excellent customer service to customers and visitors of UVB
- To supervise and ensure the safe and efficient set up and running of events.
- To ensure the safety comfort and wellbeing of customers and staff at all times
- To maintain standards of quality in all areas of work
- To ensure excellent communication between departments and teams
Personal Attitude & Attributes:
- Positive and helpful attitude.
- Flexibility dedication and commitment.
- Willingness to learn new skills and develop personally.
- Able to manage time effectively.
- Shows initiative and resilience when dealing with change.
- Excellent planning and organisational skills.
- Excellent communication and interpersonal skills.
- Works well under pressure and to deadlines.
- Understands the importance of good internal and external customer relations.
- Able to cope with physically demanding work.
- Reliable and takes a positive and enthusiastic approach to work.
- Ability to work weekends and evenings and anti-social hours.
Core Competencies of Post:
- UVB uses a competency framework to describe the abilities and personal attributes that are displayed by people who are successful in this particular position. We use the framework during selection performance appraisals and change management processes.
- Achieving Results actively contributes to organisational success at various levels
- Ability To Work On Own Initiative responds to challenges and takes responsibility
- Flexibility supports success through being prepared to change
- Problem Solving evaluates situations identifies options and acts on the conclusions
- Safety Orientation actively considers the safety and wellbeing of self customers and staff
- Time Management plans and exercises control over time allocated to activities
- Managing Others motivates people to increase performance and achieve job satisfaction
- Planning and Organising plans schedules and prioritises tasks to deliver a programme
- Decision Making considers options and is confident in acting decisively
Terms and Conditions
Period of work: This is an annualised permanent contract subject to successful completion of a probationary period of 3months.
Pay: 29928 - 31742 per annum.
Hours:2028 per annum (equivalent to 39 hours per week). Some evening and weekend WILL be required.
We dont encourage or expect over time however in the event that over time is worked this may be taken as time off in lieu to be agreed in advance with your line manager.
Holidays: 20 days per year plus bank holidays rising to 25 days plus bank holidays with continuous service. The holiday year runs from 1 September to 31 August each year.
Notice period:4weeks
Location of work:Your main place of work will be The Rep in Birmingham but you may be required to work permanently or temporarily at other locations locally.
Other benefits:Contributory staff pension 5% employee and 3% employer
Non-contractual benefits
- A day off for your birthday
- Free-to-use employee assistance service
- Staff ticket discount
- Staff discount in The Rep food and drink outlets (when available)
- Access to salary sacrifice schemes including Bike to Work scheme and Health Cash Plans
- Numerous corporate discounts including 25% Season Ticket discount on parking at Q-Parks
We actively encourage all staff to see shows as believe that being part of The Repproduct enhances everyones experience as an employee and ambassador. To ensure everyone has a chance to attend shows every staff member is invited to attend press night for all The Reps own productions along with further complimentary tickets where possible as well as competitive discounts throughout the year.
Theres no such thing as perfection
At the Rep we dont expect or look for the perfect candidate instead we look for people who can positively contribute to our team. In return you will be given support encouragement and all the right conditions to grow succeed and be your best. We are committed to creating an inclusive workplace where difference is a strength and every unique voice and skill is recognised and valued.
For us recruitment is more than a match against a job description its about feeling excited to come to work every day and being proud of who you work with and for. We believe The Rep is for everyone so however you identify whatever your background if you feel excited about this role then we urge you to please apply.
Its important to us that The Rep reflects the communities we serve and therefore we particularly welcome applicants from the global majority and D/deaf & disabled communities as these groups are not as well represented as we want them to be. As part of our Ramps on the Moon legacy we have experience in supporting individuals to Access to Work requests and encourage any and all staff who may benefit from the scheme to use it. We will always try to make the adjustments needed so that you can perform to the best of your ability and professionally thrive in a supportive and engaging environment. We want our Rep to be culturally informed and accessible to all so we encourage you to celebrate and share your own cultural experience and knowledge of our city proudly in your application.
As a disability confident employer we guarantee an interview to anyone who has a disability and meets the minimum criteria for the post. By minimum criteria we mean that you must provide us with evidence in your application form which demonstrates that you generally meet the level of competence required for each competence (or could with reasonable support) as well as meeting any of the qualifications skills or experience defined as essential in the person specification.
Diversity Monitoring
Our ultimate aim is to have diversity of all kinds in every layer of the organisation and to help us keep track of our success we kindly ask you to complete an Equality and Diversity form alongside your application. Participation is voluntary but appreciated and your responses will be anonymous and not shared with the recruiting managers.
Environmental
As one of the largest producing houses in the midlands we are aware that we have a responsibility to the environment beyond legal and regulatory requirements. As such we are aiming to be carbon neutral within 10 years with sustainability at the forefront of our working practices and integrate climate aware work into our programme. We have committed to adopt the Green Book Sustainable Productions framework on a minimum of 2 productions a year. Our Environmental Working Group is comprised of staff from across organisation to become environmental champions and meet regularly to review and update our Environmental policy and plans. We are committed to exploring trailing and renewing ways in which the organisation and staff can reduce their environmental impact and carbon footprint.
Flexible working
We know flexibility is everything and we foster a working environment which is focused on outcomes. For this role you will be required to work specific hours and be present in the building to help with the running of performances. We actively encourage applications for job shares and will make every effort to accommodate these requests.
Safeguarding
The Rep is committed to safeguarding and operates an environment where all staff are expected to report any concerns about vulnerable people or about the behaviour or practice of colleagues and other people they come into contact with.
Offers
Any job offer we make is subject to:
- Receipt of 2 satisfactory references
- Proof of eligibility to work in the UK
- Role appropriate background checks
- Evidence of appropriate qualifications
Required Experience:
Manager
Employment Type
Temp
