PC Tech /Large Enterprise
PC Tech /Large Enterprise
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title : PC Tech/Large Enterprise (767422)-Hybrid Role.
Location: District 7 Dauphin County PA
Client : Commonwealth of PA
Duration : Long Term.
Closing Date: 07/08/2025
Question 1
Client would prefer candidates local to the Harrisburg PA Area. Where does your candidate reside
Question 2
If you elect to please provide your candidates e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that
Question 3
Resume wise please do not include filler material (e.g. describing a companys core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume
Question 4
Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses
Question 5
This position is 40 hours per week. Is that understood
Question 6
Where does your candidate currently reside (e.g. city state)
Question 7
Do you understand and will abide by the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors The consequences of this occurring can and will result in repercussions to you the prime vendor regardless of if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor and make them ineligible for rehire in the program.
Question 8
This requisition will feature first round interviews via Teams. In order to deter a fake candidate scam the candidate must present a valid photo ID to the camera at the beginning of the interview. They also must pan the camera 360 degrees in the fixed room for the panel to see to make sure they are the only person in the room during the interview. Do you accept these conditions
- Essential Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required provided documentation on issue resolution for other teams
Monitor and report on PC issues escalate issues; work with other teams including SCCM Active Directory Security and the IT Service Desk. - Candidate will be a member of the Workstation Support Team.
- This team is responsible for supporting workstations laptops Macs and all device peripherals (print issues docking issues scanning etc.)
- The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients are out of compliance with updates or are reported to have application or operating system issues.
.
Skill
Required / Desired
Amount (Years)
Explain your hands-on Exp.(comments)
1
Deploying PCs and providing support to end users in a large enterprise environment (1000 PCs ).
Required
3
2
Develop test maintain PC images.
Required
3
3
Experience supporting PCs in a large domain environment.
Required
3
4
Install and configure PC hardware and peripherals.
Required
3
5
Repair PCs by replacing hard drives motherboards memory etc.
Required
3
6
Experience with security disk encryption and anti-virus products on Microsoft Windows PCs laptops and Apple OSx MACs.
Required
3
7
Knowledge of Active Directory and experience troubleshooting GPOs and name resolution.
Required
3
8
Experience with managing profiles and certificates on Microsoft Windows PCs laptops and Apple OSx MACs.
Required
3
9
Experience supporting Microsoft Windows PCs laptops and Apple OSx MACs using remote tools (SCCM remote RDP ARD)
Required
2
10
Application Support for MS Office 365 on Microsoft Windows PCs laptops and Apple OSx MACs.
Required
2
11
Experience integrating Macintosh systems into an Active Directory Domain environment.
Required
1
12
Scripting with VBS and PowerShell
Highly Desired
2
13
Configuration Management Console queries and reporting.
Highly Desired
2
14
SCCM OSD Task Sequences thorough understanding of their implementation and how to create and optimize.
Highly Desired
2
15
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).
Highly Desired
2
16
Microsoft Certification.
Highly Desired
2
17
Able to communicate in a clear manner.
Desired
18
Change oriented improve processes and confront difficult circumstances in creative ways.
Desired
19
Demonstrated customer focus; building strong customer relationships.
Desired
20
Effectively evaluate information to make correct decisions.
Desired
21
Strong problem solving skills able to narrow scope of problems eliminate irrelevant information.
Employment Type
Full Time
