Key Account Management - Kolkata
Key Account Management - Kolkata
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Job Description
Role Overview We are looking for a strategic and results-oriented Key Account Manager to manage end-to-end partnerships with our higher education clients. This role is critical to ensuring client satisfaction driving revenue outcomes and unlocking growth opportunities through proactive engagement and internal collaboration.
Key Responsibilities
Own and manage strategic relationships with assigned colleges/universities.
Reconcile student admissions data and align with internal delivery and finance teams.
Drive timely collections and resolve commercial issues in coordination with finance/legal.
Lead contract renewals and drive cross-sell/up-sell opportunities aligned to client needs.
Coordinate internally across sales delivery operations finance and product teams.
Maintain detailed dashboards and trackers to share performance updates with internal and external stakeholders.
Identify and escalate potential risks and surface growth opportunities proactively.
Key Requirements
Education: Bachelors degree in Business Marketing Education or related field (MBA preferred).
Experience: 48 years in Key Account Management Client Success or B2B Partnerships preferably in EdTech SaaS or Education Services.
Excellent communication negotiation and relationship management skills.
Ability to manage high-value institutional accounts independently.
Proficient in CRM tools Excel/Google Sheets and data dashboards.
High ownership mindset with multitasking capabilities in a fast-paced environment.
Willingness to travel to partner campuses as needed.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
