Customer Account Representative
Customer Account Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
We are looking for a dedicated Customer Account Representative to join our growing team. In this role you will serve as the primary point of contact for our clients ensuring their accounts are managed efficiently and with care. Youll play a critical role in building and maintaining strong customer relationships resolving inquiries and supporting our property management operations.
Responsibilities
Manage a portfolio of customer accounts with professionalism and attention to detail.
Handle client inquiries billing concerns and service requests promptly.
Maintain accurate records of client communications and account updates.
Assist with lease agreements renewals and payment tracking.
Work closely with property managers to ensure tenant satisfaction and retention.
Provide detailed reporting and updates to internal teams and stakeholders.
Resolve disputes and escalate complex issues when necessary.
Qualifications :
Qualifications
Proven experience in customer service account management or a related field.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Proficiency in Microsoft Office and CRM/accounting software.
Ability to manage multiple priorities in a fast-paced environment.
High school diploma or equivalent required; Associate or Bachelors degree preferred.
Additional Information :
Benefits
Competitive salary: $58000 - $65000 annually
Career growth opportunities within a dynamic company
Paid time off and holidays
Health dental and vision insurance packages
Retirement plan options
On-the-job training and professional development support
Supportive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
