Senior Program Manager, GTM Operations (Technical Solutions)
Senior Program Manager, GTM Operations (Technical Solutions)
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1 Vacancy
Job Description
Your Career
Were looking for a Senior Program Manager to drive operational excellence process innovation and strategic reporting across our technical solutions organization. In this role youll lead efforts to improve business processes build scalable reporting infrastructure and surface actionable insights that inform GTM strategy and execution.
Youll partner closely with cross-functional teams including Sales Sales Engineering and Customer Success to ensure our sellers have the data tools and processes they need to drive impact. A key part of your role will also be championing the use of AI and automation to boost team productivity and reduce manual effort.
This is a high-impact high-visibility role ideal for a proactive problem-solver who thrives in ambiguity sees inefficiencies as opportunities and is eager to grow with a fast-moving business.
Your Impact
Reporting & Analytics:
Design implement and manage comprehensive reports to track key performance indicators (KPIs) across sales technical validation and customer engagement. This includes visibility into deal impact account health and the effectiveness of technical workshops and demand gen activities.
Develop and maintain dashboards and visualizations that provide clear insights into pipeline technical health customer base analytics (e.g. refresh cycles product adoption) and escalation trends for top accounts.
Conduct deep-dive data analysis to identify historical trends uncover opportunities and provide data-driven recommendations to technical solutions leadership.
Process Creation Improvement & Management:
Lead the design documentation and ongoing optimization of business processes including run the business workflows KPI inspection frameworks and template standardization.
Implement systems to support clear organized knowledge-sharing (e.g. permissioned Google Drive structures audience-specific distribution lists) that scale across regional and functional teams.
Identify process gaps and operational inefficiencies then drive solutions that improve clarity speed and overall team effectiveness freeing up more time for selling and post-sales engagement.
Champion the integration of AI tools and automation into day-to-day workflows to streamline execution reduce manual work and increase productivity across the team.
Qualifications :
Your Experience
Bachelors degree in Business Administration Computer Science Information Systems or a related field.
5 years of experience in program management project management sales operations or a similar analytical and process-oriented role supporting GTM teams.
Proven experience improving business processes and building scalable solutions in support of GTM or Sales teams.
Strong hands-on experience with Salesforce and Tableau (or similar CRM and BI tools); able to build and interpret dashboards independently.
Demonstrated experience in process mapping process improvement methodologies (e.g. Lean Six Sigma) and change management.
Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.
Exceptional communication presentation and interpersonal skills with the ability to influence and collaborate effectively with stakeholders at all levels.
Proficiency in G Suite (Google Drive Docs Sheets Slides) and CRM systems (e.g. Salesforce).
Additional Information :
The Team
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate inspireand empower our potential clients in their journey to security.
You are empowered with unmatched systems and tools and a team built on joint success. You wont find someone at Palo Alto Networks that isnt committed to your success with everyone pitching in to assist when it comes to solutions selling learning and development. Our Solutions Consulting community is driven by the mission to be our customers cybersecurity partner of choice protecting their digital way of life.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $142000/YR- 208000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
