Manufacturing Solutions EngineerðManchester
Manufacturing Solutions EngineerðManchester
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Salary Not Disclosed
1 Vacancy
Job Description
Were hiring: Manufacturing Solutions Engineer (Manchester Hybrid)
We are looking for a Manufacturing Solutions Engineer to join our growing team in Manchester. Fractory is an online manufacturing platform we dont produce the parts ourselves but work with a network of trusted manufacturing partners. Your role will be to ensure the parts we deliver meet customer expectations by working closely with our partners on quality assurance documentation and issue resolution.
This is a practical hands-on role perfect for someone with strong metal fabrication experience who enjoys problem-solving and taking ownership. Youll be at the intersection of engineering quality and customer success helping prevent production issues investigating non-conformities and making sure every order goes out right.
What Youll Be Doing
- Support production orders by identifying potential quality concerns before they happen
- Create and send QA requests to manufacturing partners
- Investigate customer non-conformities and determine practical resolutions (e.g. rework replacement)
- Review incoming documentation/images for compliance
- Manage QA ticket and reclamation pipelines (youll own the process!)
- Communicate with internal teams and partners to ensure quick clear resolution
You have
- Hands-on experience in metal fabrication sheet metal CNC machining welding
- Strong engineering and problem-solving skills
- Experience in QA investigating non-conformities and resolving them in a manufacturing context
- Project management mindset with execution track record
- Confident using digital tools and switching between platforms
Bonus Points If You Also Have
- Experience in a fast-paced order-to-order manufacturing environment
- Understanding of commercial or subcontracting workflows
- Knowledge of QA requirements in outsourced production
Youll Work Closely With
- Account Managers
- Project Engineers
- Manufacturing Partners
- Quality & Logistics teams
A Typical Day Might Look Like This
- Reviewing production orders in the queue and spotting any quality risks before manufacturing starts
- Creating and sending tailored QA instructions to our manufacturing partners (images drawings checklists)
- Checking incoming QA documents and photos from the factory to make sure they meet our standards
- Jumping into a customer reclamation: reading their message investigating what went wrong checking partner feedback and deciding on a practical fix (refund rework remake)
- Logging everything clearly on our platform so your teammates always know the status
- Collaborating with Account Managers and Project Engineers to keep customers happy while solving things fast
- Switching gears often from chasing down missing documents to resolving a high-priority defect
- Talking to partners about why a part failed and how to avoid the issue next tim
A Typical Day Might Look Like This A Typical Day Might Look Like Thi A Typical Day Might Look Like This
What you get:
- Competitive salary
- Equity options
- 25 days holiday bank holidays
- Juno flexible benefits platform
- MediCash healthcare reimbursement
- Pension scheme (3% from Fractory)
- Regular team events & socials
- Central Manchester office 2/day car parking support
- Cycle to Work scheme
- International team and modern tooling
Hiring process (quick & clear):
- 30-min intro call with our recruiter
- 30-min deep dive with COO/Co-Founder Martin
- In-office meet-up to meet a team short presentation
- Final call with CEO Bjoern
We aim to keep the full process smooth and respectful of your time expect 23 weeks from first chat to offer.
Ready to apply
At Fractory we prioritise quality ownership and courage. If you enjoy solving real-world problems learning quickly and seeing the impact of your workyoull feel at home here.
Hit apply and lets talk!
Employment Type
Full Time
