Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
Company Overview:
Bose Professional is a leader in the professional audio industry specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers amplifiers signal processing devices controls software and accessories. As we continue to expand our team we are seeking a Technical Support & Field Quality Manager to join us on our journey.
We have organized ourselves culturally around a set of shared values. We are a team first which means we are collaborative and support each other toward our common goals. We start everything from the outside in starting with the customer and solving from there. We value trust so we are a company of people who are open and direct avoid politics and who do what it takes to deliver on our commitments. And as we work together we are empathetic courteous and fair because we respect each other. Finally we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do.
Position Overview:
Bose Professional is seeking a highly capable and results-driven leader to head our Technical Support and Repair Operations with additional responsibility for Quality and Manufacturing Engineering functions. This role is critical to delivering a world-class customer experience by ensuring fast effective and reliable technical support diagnostics and repair services across global markets.
You will lead a geographically distributed cross-functional team that supports field operations technical customer service repair logistics and post-sale quality analytics. The ideal candidate will be a proven people leader with a passion for solving problems developing talent and driving continuous improvement across diverse global teams. You will also collaborate closely with product development manufacturing and quality teams to enhance repairability serviceability and field performance.
Key Responsibilities:
Qualifications:
Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
Position/Title: Technical Support & Field Quality ManagerRequired Experience:
Manager
Full-Time