What you will be doing:
- Maintain all Hotel guest rooms public areas and heart of the house area ensuring that the highest standards of cleanliness are met
- Hire and train Housekeeping team to ensure a successful operation
- Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained
- Control all purchases for the department and is consistently aware of quality and cost
- Control department labor costs while ensuring effective scheduling vacation planning and department productivity including leased labor
- Ensures effective utilization and productivity of all colleagues through staff planning hiring & adhering to budget
- Responsible for the annual budget and the annual linen requisition
- Coordinate preventative maintenance programs with the Director of Engineering
- Oversee the retrieval safekeeping and disbursement of all lost and found items consistent with company policy
- Responsible for ensuring consistency in exceeding guest service expectations
Qualifications :
Your experience and skills include:
- Minimum of 2 years experience in a similar role preferably with a luxury hotel brand
- Working knowledge of Property Management system Opera is an asset
- Proven hands on management style and ability to lead through example in all areas is essential
- Proven ability to successfully lead train and motivate colleagues is essential
- Must be highly organized energetic and possess the ability to get the job done
- Strong administration problem-solving and organizational skills
- Dynamic energetic creative and thrives under pressure
- Working knowledge of Outlook Word and Excel
- Previous exposure to Front Office an asset
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time