Order Management Analyst
Order Management Analyst
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$ 39 - 71
1 Vacancy
Job Description
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!
As an Order Management Analyst you will be a critical part of the companys day-to-day and month-end close processes reporting and operational procedures. As a member of the broader Accounting team the ideal candidate will be detail-oriented organized a self-starter who can work independently and meet deadlines in a fast paced environment. This role will report to the Order Management Manager.
This is a full time role that can be held from our San Francisco hub or worked during Pacific timezone hours.
What youll do at Figma:
- Review and approve order forms to ensure they align with company policies and revenue recognition rules
- Perform data quality checks and ensure data integrity by auditing order forms and coordinate with internal teams to investigate discrepancies or reconciling items and follow up to conclusion
- Process orders accurately and timely by following internal processes and procedures while maintaining SLA requirements
- Collaborate with cross-functional teams to address internal inquiries about billing issues
- Ensure internal compliance with established policies
- Ad-hoc projects as they arise
Wed love to hear from you if you have:
- 2 years of experience in order management
- Experience working for a fast-paced SaaS business
- Experience working with a payment processor (e.g. Stripe Square Paypal etc.)
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills detail oriented with emphasis on accuracy
- Strong Excel skills
While not required its an added plus if you also have:
- Experience with Salesforce Revenue Cloud
- Public company experience and SOX controls
Pay Transparency Disclosure
If based in Figmas San Francisco or New York hub offices this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including but not limited to individual qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) market demands and specific work location. The listed range is a guideline and the range for this role may be modified. For roles that are available to be filled remotely the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees as well a competitive package of additional benefits including health dental & vision retirement with company contribution parental leave & reproductive or family planning support mental health & wellness benefits generous PTO company recharge days a learning & development stipend a work from home stipend and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figmas compensation and benefits are subject to change and may be modified in the future.
Hourly Base Pay Range (SF/NY Hub):
$39.90 - $71.20 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.
By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.
Required Experience:
IC
Employment Type
Full Time
