Clinic Office Assistant
Clinic Office Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
CHI St. Alexius Health Dickinson part of CommonSpirit Heath a national nonprofit health system based in Englewood Colorado. The faith-based system operates in 18 states and includes 103 hospitals. Additional services offered within the system are: long-term care assisted and residential living communities community health services organizations home health agencies and numerous outpatient facilities.
Responsibilities
Under general supervision performs front office processes associated with patient check-in check-out scheduling referrals and electronic medical records. Administers and supports the clinics billing and insurance functions in accordance with internal standards and procedures and regulatory requirements.
- Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
- Copy/scan patient medical records benefit/insurance information and related hardcopy materials (e.g. ID referrals insurance cards etc.) into the correct location in the electronic medical record system.
- Perform patient check-out including pricing services to accurately support the need and documentation for each service.
- Collect patient responsibility payments and answer routine patient insurance and billing inquiries.
- Answer phone calls confirm next day appointments ensure insurance coverage and alert patients as to what documentation is needed including details associated with time-of-service payment schedules.
- Gather verify and process referrals authorizations and pre-certifications by working closely with physician(s) patients and payers.
- Coordinate scheduling with that of the practitioners schedules to ensure proper coverage of patient appointments and out-of-office calls.
Qualifications
Education and Experience
- High School Diploma or GED Required Upon Hire.
- Two (2) years related experience in a healthcare environment Preferred.
Employment Type
Unclear
