Corporate Reception - Workplace Experience Coordinator

Workplace Experience Coordinator

Department:People & Culture

Division:Property Services

Reference number:12366

Work with a vibrant and inclusive team dedicated to delivering exceptional customer service and make meaningful impact with every interaction. This is a Sydney CBD based position working in the office 5 days per week. Strong administration skills customer service and inspiration focus! Collaborative supportive team / annual bonus / discounted gym & private health.

AEMO at the Heart of Energy

AEMO is Australias independent energy system and market operator and system planner. AEMOs purpose is to ensure safe reliable and affordable energy today and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this.

We have the once-in-a-lifetimeopportunityto co-design thefutureof ourenergy systems and our core values revolve around Character Commitment and Connection. Join us as we contribute to this significant mission in the energy sector.

About the role
Our Workplace Experience team create a welcoming supportive and inclusive environment by providing memorable experiences for our clients visitors and workforce. Were looking for someone who will bring their fantastic reception administrative skills and capabilities to support all that we do in our Workplace Experience space.

Based at corporate reception we want a person who enjoys a challenge understands what a good customer experience looks like and can grow meaningful connections that will allow our workforce and guests to feel not only acknowledged but provided with a true sense of belonging. This integral position ensures the smooth running of our AEMO offices both locally and nationally ensuring our guests have a fantastic experience when visiting our sites and leave with a positive impression of our AEMO Brand.

Snapshot of your day

• Answering calls on a busy reception responding to staff queries meeting room set up
• Greeting staff visitors & accepting deliveries
• Overseeing requests via the mailbox/MS teams
• Workplace Front of House/Concierge/Catering
• Anticipating workforce and visitor needs
• Taking initiative to troubleshoot issues and find solutions
• Support employee Onboarding and Offboarding
• Reviewing invoices/purchase orders for processing
• Records and Database Management
• Health and Safety of our people and workplace
• Working alongside our National Workplace team to continuously improve the workplace experience

What you will bring to the role

• Previous experience working in corporate reception
• Strong organisational written and verbal communication skills
• Strong Knowledge of Microsoft Office including MS Teams
• Detailed understanding of Workplace Support and Concierge services
• Strong knowledge or understanding of Facility/Property support functions
• Understanding of Facility/Property compliance requirements within an administrative environment

In return some of our benefits to you

• Professional development via projects industry networks job rotation study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program discounted health insurance gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process

AEMO values diversity and inclusivity in the workplace welcoming applications from all backgrounds without regard to age disability gender sexual orientation parental status race or religion. We are dedicated to accommodating applicants needs during the application or interview process simply let us know by emailing us at

If you would like to know more about working at AEMO please check out our careers page for more information.

For more information on the Australian Energy Market Operator (AEMO) please refer to visit one of our social media channels below.